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May 2024 by Denise McKee
Excellent service very happy with my cut & I will be back ?
Requested style: Pixie
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May 2024 by Toni McClendon
Tonya was absolutely wonderful! Will definitely return to her. Timing was perfect, rates were good, the conversation was great, and she gave me exactly what I asked for!
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April 2024 by Robert Rodewald
Sounds crazy, but it's difficult to find someone who cuts hair as straight as mine. These folks get it right. Highly recommended.
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April 2024 by marisa kahn
Longest Review of my life…A month ago I told Gracie I was leaving Friday, March 29 th for a work contract and I needed to get in for a touch up. My appointment was set for March 27. Gracie had just had a knee replacement and I reminded her that I was leaving that week and she said it’s fine I’ll get you in. I got a text on the 26th saying she basically that she couldn’t work that long each day and can get me in next week. This was not feasible since I was leaving that Friday I had to remind her again. I had a meeting at 11am when she texted me helping a colleague but canceled it after going back and forth with Gracie concerned. She got another stylist involved! Another stylist and Gracie were not collaborating well where it had me as the client like you guys are the professionals so please get on the same page.They were saying 2 different things for my hair. In a panic, I ran to the salon and I encountered Kristin. Kristen said she would help me.Gracie texted saying she recommended her. Kristen from the very start was very condescending and rude. She started off saying “don’t be mean to me.”I said to her “I’m sorry am I being mean to you?” I’m panicked because time was of the essence. No one seemed to understand the severity of the situation that I have to get my house together, and pack to be gone for seven months working 24/7. I was by no means, mean and she said “no but just don’t be mean to me.” It was an odd statement. Throughout the whole service, she would barely let me talk to say anything. Another client of Gracie’s came in and Kristen was trying to help her. She was telling her how she was swamped due a bigger case. I said “sorry I am the bigger case”. Kristen snapped at me and said “don’t talk over me.” That’s how it was the whole time I have no idea why Kristin was making me feel like I was at her mercy. It was like I’m going to be condescending to you because you’re at the mercy of me doing your hair and I’m going to treat you accordingly.At the very end, when trying to discuss correcting it, she said just give me my money.”My hair she turned blue, along with being 5 other colors( orange, blonde, brown, blue, white, black) and gave me a huge line in the back. She refuses to give me my money back in full, and I had to go for a color correction yesterday. I just want my money back but this was completely unethical and wrong, how this was handled anyway. Gracie; unfortunately, being the owner of the salon, and I thought a professional would not say anything to Kristen even though she recommended Kristin to me and my long time stylist! I felt thrown to the wolves I was trusting! Gracie was shocked at Kristen‘s behavior that she doesn’t normally act like that. Well, for whatever reason she was acting like that to me-100 percent. I tried several times to call and text Kristin after.I told Gracie I was going to go to social media and other avenues. I guess they were upset me for talking to one of the her long time clients about what happened when I tried to talk to Kristen at the time in the salon the next day.I guess social media didn’t matter to them.Kristen refused to talk to me though until I took a picture of her cosmetology license.Then she said she would call me later. That did not occur. A nasty text was it. Just like the rest of our interaction, it was just telling me how it was going to be and I was going to have to deal with it. Even Gracie said on the phone to me and my corrective stylist, that my hair “looked unrecognizable”. I’m quite flabbergasted at the whole situation that Gracie is apologizing for Kristin’s work and her behavior to me. On so many levels, this was so unprofessional.Kristin paid me back $85 of the $245 for her work, never mind the $250 dollars I lost with the correction that someone else did yesterday. If she couldn’t do the job, then she shouldn’t have taken the job. She said to me “you will leave here looking gorgeous because I’ve been doing this 20 years. It’s my name on it” A professional would’ve never let me walk out like that at the end of the service.
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March 2024 by Marisa K.
Longest Review of my life...A month ago I told Gracie I was leaving Friday, March 29 th for a work contract and I needed to get in for a touch up. My appointment was set for March 27. Gracie had just had a knee replacement and I reminded her that I was leaving that week and she said it's fine I'll get you in. I got a text on the 26th saying she basically that she couldn't work that long each day and can get me in next week. This was not feasible since I was leaving that Friday I had to remind her again. I had a meeting at 11am when she texted me helping a colleague but canceled it after going back and forth with Gracie concerned. She got another stylist involved! Tanya and Gracie were not collaborating well where it had me as the client like you guys are the professionals so please get on the same page.They were saying 2 different things for my hair. In a panic, I ran to the salon and I encountered Kristin Kristen said she would help me.Gracie texted saying she recommended her. Kristen from the very start was very condescending and rude. She started off saying "don't be mean to me."I said to her "I'm sorry am I being mean to you?" I'm panicked because time was of the essence. No one seemed to understand the severity of the situation that I have to get my house together, and pack to be gone for seven months working 24/7. I was by no means, mean and she said "no but just don't be mean to me." It was an odd statement. Throughout the whole service, she would barely let me talk to say anything. Another client of Gracie's came in and Kristen was trying to help her. She was telling her how she was swamped due a bigger case. I said "sorry I am the bigger case". Kristen snapped at me and said "don't talk over me." That's how it was the whole time I have no idea why Kristin was making me feel like I was at her mercy. It was like I'm going to be condescending to you because you're at the mercy of me doing your hair and I'm going to treat you accordingly.At the very end, when trying to discuss correcting it, she said just give me my money."My hair she turned blue, along with being 5 other colors( orange, blonde, brown, blue, white, black) and gave me a huge line in the back. She refuses to give me my money back in full, and I had to go for a color correction yesterday. I just want my money back but this was completely unethical and wrong, how this was handled anyway. Gracie; unfortunately, being the owner of the salon, and I thought a professional would not say anything to Kristen even though she recommended Kristin to me and my long time stylist! I felt thrown to the wolves I was trusting! Both Gracie and Tonya were shocked at Kristen's behavior that she doesn't normally act like that. Well, for whatever reason she was acting like that to me-100 percent. I tried several times to call and text Kristin after.I told Gracie I was going to go to social media and other avenues. I guess they were upset me for talking to one of the her long time clients about what happened when I tried to talk to Kristen at the time in the salon the next day.I guess social media didn't matter to them.Kristen refused to talk to me though until I took a picture of her cosmetology license.Then she said she would call me later. That did not occur. A nasty text was it. Just like the rest of our interaction, it was just telling me how it was going to be and I was going to have to deal with it. Even Gracie said on the phone to me and my corrective stylist, that my hair "looked unrecognizable". I'm quite flabbergasted at the whole situation that Gracie is apologizing for Kristin's work and her behavior to me. On so many levels, this was so unprofessional.Kristin paid me back $85 of the $245 for her work, never mind the $250 dollars I lost with the correction that someone else did yesterday. If she couldn't do the job, then she shouldn't have taken the job. She said to me "you will leave here looki
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December 2023 by Regina Kickery
Love this place, Shout out to my favorite hair dresser Steve Lewis!
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October 2023 by Laura Harris
Grace did an outstanding job on my hair. It came out gorgeous. She was friendly and helpful at my first appt. I'll be a repeat customer for Grace. Rootz hair co. Is fabulous!
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September 2023 by Tracy H.
Gracie is great. She has highlighted and trimmed my hair few times and has done a wonderful job. She is very talented and professional.
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August 2023 by Lori McKenzie
Gracie is wonderful. Does exactly what you want AND will help you accommodate and give you options (it is what she does for a loving so she knows better than I what will look good!).
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May 2023 by Don Worland
Great place for hair styling clean place professional staff.
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April 2023 by Lori
Gracie is wonderful. Does exactly what you want AND will help you accommodate and give you options (it is what she does for a loving so she knows better than I what will look good!).
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February 2023 by Shelly Schlenker
Virginia has been my families hairdresser for over 20 years. We love her and her work!!!
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November 2022 by Robin B.
All I can say is Kristin is amazing - her professionalism and her friendly demeanor shines through! My sisters and I happened to get in last minute with her was able to fit all three of us in to accommodate our schedule- she never made us feel rushed and all of our hair looks beautiful
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October 2022 by Judith Kabacinski
Arliece is awesome, cuts my difficult hair beautifully. Highly-qualified friendly stylist. A very friendly, clean saloon. Highly recommend!!Service: Haircut
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August 2022 by M Parker
Gracie rocked it great job and great prices
