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“Very convenient to use the self-service kiosk. Even after the working hours. The foyer is open, so you can drop off your prepaid package at any time and get a receipt with the tracking number on it as well. No line, no wasted time, no problem.”
“I ordered a first Christmas tree ornament last November. It never arrived. Today, Feb 28th, I received an email from the West Melbourne Post Office to let me know my package with the ornament was there (it had been shipped to my old address in West Melbourne), they would hold it until Saturday before it would be discarded. I rushed to pick it up and, although I was told that they don't typically email about undeliverable mail, I had the email from Chantel, who told me they would typically dispose of undeliverable mail, but she opened it and saw it was a baby's first Christmas ornament with engraving. She found my email address on the receipt and emailed me. How unbelievably kind and I can't thank her enough for going out of her way to help!”
“Hours are narrow, but that is to be expected as I don't think there are any people who work here who are paid to be customer-facing, this is a distribution center. However, every time I have gone in for help, they have been very friendly and knowledgeable, especially Alberto. Since they all work doing the distribution and delivery themselves, they know how everything works and can help you figure out what issues you are having.”
“I've visited this post office location serval times over the past 3 years. I've been impressed with the professionalism of the staff, helpfulness and efficiency. Even though I drive farther than the local location, it is always worth the extra drive for the service and professional environment.”
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“Johnathan gave me the most professional experience i had at a USPS location. He was quick and efficient and resolved my shipping situation perfectly. Very kind and i am very impressed with this location.”