PetSmart is the largest pet supply and services retailer worldwide, offering over 10,000 products both in stores and online. Customers can find items for a variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. The store provides a convenient shopping experience with options for online orders and in-store pick-up within two hours. Many locations offer additional services such as dog training, grooming, pet boarding, Doggie Day Camp, and adoption. Customers appreciate the store's neat and well-stocked environment, with animals that appear well cared for and treated with affection. While some found the lighting in the store poor and noted limited staff, overall, the staff is described as knowledgeable and helpful, especially when assisting with pet food and supplies. However, experiences vary, with some customers encountering rude service during close hours and specific product availability issues.
Chloe F is absolutely AMAZING! I’ve been bringing my shitzus for years there. I have a new puppy and booked with Chloe F. She is loving, caring and absolutely does an impeccable job! Love her! Chiquinho puppy is so well taken care of because of her!!! Thank you
January 2026
PetSmart on Evans Rd in Melbourne is well stocked, very organized and clean with helpful and friendly staff.
January 2026
Got exactly what we needed and priced fair for a quality product. Our new pup is happy. Thanks guys. 👍
