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September 2023 by Laurel H.
Got in to grab some pet food and treats! And then I looked around for something bright and brand new. I love coming in here! The people working are always nice. It has things that I always need!!
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August 2023 by Danny R.
Despite being part of a corporation, this Petco location does its best to work with you to better the health and happiness of your furry (and scaly) friends! Highly recommend getting to know those who work here, as each person brings unique knowledge and experience to the table. Managers here are friendly and personable. Everyone loves sharing pictures of their pets, which is always a plus!
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August 2023 by Diana W.
My German Shepherd puppy and I just finished an Adult Dog Training course with the dog trainer Kat. She is knowledgable, receptive, and compassionate! She made training him a breeze. The store itself has very kind staff, and an excellent management team who prioritize animal welfare.
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August 2023 by Google user
Your staff went over and above to assist me. I needed to have my dogs nails clipped but did not have his shot records with me. My fault they called my old vet.(My fault.) The they looked up the telephone nuber for my new vet and called them. This saved me a lot of time and trouble. Kudos to your staff!
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July 2023 by Jennifer I.
THEY ARE CHARGING MONEY FOR A BAG! As if cat food prices are not high enough, I now have to pay to bag up my purchases!!! Of course, not taking a bag, I promptly dropped all my cans of food on on the ground in the parking lot on my way out the door denting them. So upsetting. I will not be shopping here again.
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November 2022 by Mariena Martinez
You should be ashamed if you leave your pet here. They treat the dogs HORRIBLE. My dog stayed in the bathroom for 24 hours after we left. They put her in a kennel with a dryer on her and the groomer left for lunch. The noise really hurt her ears. If my dog doesn't like her head being dried why in the world would you lock her in a cage with one on her? The women who was cutting the dogs nails had NO patience with the dogs and was literally yelling at them. I left with my dog before she was able to get groomed.
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October 2022 by Jonathan H.
Avoid this store.This store is run by the absolute worst management. I had a grooming appointment booked and was called a week later to advise me that they had a corporate policy that did not allow dogs to be groomed past the age of 12. I contacted the corporate offices to find out why the policy exists and was told that was not a policy of theirs. I called back to speak with them grooming manager and she acted like she was not the manager, and then transferred me to the store manager. That manager explained that it was up to the discretion of the salon manager. When I asked why I was lied to, the store manager berated me with abusive language and left me with a suggestion that I find another place for my pet needs.Absolutely unprofessional
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June 2022 by Geo S.
After moving to Florida from New Jersey, we wanted to continue using Petco for our dog's grooming appointments. We have had great service in our Raritan NJ store, however the experience today at the Viera FL location was an utter and epic failure!It started at the check in counter, where the attendant stopped in the middle of the process of checking our dog (an 11 pound mini poodle) to speak to two young people who looked like her ( blue hair, piercings everywhere) and left us waiting.Then about an hour in to the grooming appointment, we received a call stating our dog was anxious, nervous, and being uncooperative, we asked if we should return to the store to pick up our dog, they said no it will just take longer then expected. Our dog has been groomed many times prior to today.An hour later they called us to pick up our dog, when we arrived back at the store, another heavily pierced young lady started to berate us, stating that we should not bring our dog back, and the reason was that she was overly anxious and would not sit still, in fact she stated that this particular Petco was understaffed and the groomers were young and inexperienced!Now with a groomer virtually on ever other corner, we will definitely not be patronizing Petco for any future grooming needs.Do yourself a favor and avoid the Viera FL Petco store for any of your pet needs.
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February 2022 by Ryan The taster
Horrible discrimination. My dogs nails are getting too long. All we asked for was a nail trim. By a professional. So it wouldn’t hurt for her to walk on concrete. They denied service due to her being over 12 years old. She is a very healthy vibrant dog. How could u say no to this dog. And not help her. Don’t go to corporate businesses if possible. They don’t care about u or your pet.
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January 2022 by Alex W.
Went to buy flea medicine for my cats. Noticed it was $20 HIGHER than chewy.com. Also, on Petcos website it says they price match chewy.com and Petsmart. Asked the manager about it and he says that they don't do that. Which makes no sense when their companies website says they do. Luckily Petsmart is right by the Petco and Petsmart had the same price as chewy.com. I would highly recommend going to Petsmart instead.
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January 2022 by Vanessa Miller Miles
My Dog looks amazing! They did the de-shedding treatment and he looks so much better. The ladies there are super nice and friendly. My Dog is not hesitant to go there.
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September 2021 by Arianna D.
I shop at petco all the time for live fish, fish supplies, cat supplies & more. I usually don't go to this one because it's a little farther but I was in the area and needed to pick up some things. When we saw the live fish section, every tank was mislabeled, sooo many dead fish were in the tanks, one tank was 'under observation' and it was a huge mess. No one came back to that area the entire 30 minutes I was in the store, we had to eventually go up to the front where two employees were talking, they then got annoyed that we asked for help with a fish and live plant. Aside from all that, once they got us what we needed we asked if we could have a black bag for our fish so he'd be less stressed (light can cause more stress when transporting) and the girl there said "Black bags are for dead fish." When we replied by saying that the dead fish would make more sense in the white bags they use for the live fish who can still get stressed... because they're alive.. she said "there's a lot of kids in the store by the hamsters usually and we'd have to walk past them with a dead fish. We aren't trying to traumatize the kids." I was so confused because like I said, every tank in there fish section had dead fish. I literally just said have a good night and left.
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May 2021 by Theresa Van Fosson
Lynn is great with my dog. I trust her completely.
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May 2021 by Timothy Ball
Your people are excellent, both in the salon and at the register.
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May 2021 by Joseph S.
Have taken my dog there before it was great the last time was a sh*t shoe called said she was barking nipping at groomer never had this happen before They changed groomers they need to change back
