This O'Reilly Auto Parts store offers parts, tools, and services including free battery testing, wiper blade and bulb installation, and Check Engine light testing. Reviews highlight exceptional customer service. Staff members helped diagnose a bad battery and, finding it was under warranty elsewhere, saved a customer money instead of making a sale. Another staff member expertly changed a light bulb with no questions asked. When a car died, a team member quickly cleaned severe corrosion from battery contacts. For a complex issue, a patient staff member figured out the needed part after others provided zero service. Another employee diagnosed and replaced a battery in about ten minutes. Customers describe the service as fantastic, professional, prompt, and highly recommendable, making it the best customer service.
They were very helpful, I think Marty was who helped me, great guy!
February 2025
I was in a pickle and needed a new battery while with my baby. Thank you Marty for helping me with my battery as quickly as possible! We appreciate you! He helped me install my new battery that was in a very difficult spot. WE NEED MORE EMPLOYEES LIKE MARTY
January 2025
Tested my battery and showed it was bad. Instead of selling me a new $200 battery the gal pointed out that it was an AutoZone battery and still under replacement warranty. Yes, free. Thanks OReilly. Made my day!
