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June 2024 by Aazgaroth
Gabby was a lifesaver! I arrived in a panic because I needed documents printed ASAP. Gabby not only expertly guided me through the trouble shoot, she didn't make me feel like an uneducated idiot. She was friendly and very kind! Promote Gabby, she's amazing! Or at least give her a raise. She's a rare gem!
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June 2024 by Jerinae Speed
I recently visited the Office Depot store in Viera, FL, to purchase a desk chair for my office space at home! Wow! Wow! Wow! The customer service is impeccable, and I am blown away by the services I received! While there is a need for more employees, there was no lack in their service with a smile! The Manager, Ms. Brandy, and John assisted me on yesterday as I purchased the chairs for my office space. Today, I received a call that my chair was ready. I was so pleased and rushed to pick up my chair.
The employees in this store enjoy their jobs, and they put their customers first! They work hard and understand the mission of putting their customers first! I am so grateful to walk into this store and know that my office needs as a customer will be met because they truly care!
Dr. Speed
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May 2024 by christopher matias
go team 2546!
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May 2024 by Diana Ash brook
I needed to send information to my son. The staff was extremely helpful and patient with self service and then choosing another way to send the message. They even stayed after closing so I could complete my work. 5 stars to them!
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May 2024 by Rob Morris
This store is a complete dumpster fire. Print and Copy center should be shut down until they have trained personnel. Manager is new and only 3 weeks on the job and seems to have never worked in this environment. Ruined a posted we were trying to get laminated. Went in again today against better judgement to mail a package and someone had dropped the printer for labels. Waited 10 mins while manager was chatting at front counter.
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April 2024 by Connie Dunn
Ryan was awesome helping us with new office furniture. We enjoyed working with him!
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February 2024 by Denise Ellis
I created my own planner and went into the store with a flash drive and after bringing it up on the computer the associate was very nice, but he told me that the new manager wants things to go through the website and not to take a job in store. he gave me a quick tutorial and after about 15 minutes I walked out with no project uploaded. I went online today to upload my project and the formatting is all wrong, I called the store telling them the situation and I was told to call a "help line" that "all they do all day is fix problems." I don't want to sit on a help line, I travel and I have to schedule my time like most Americans. I asked, "why do I have to come in, be sent home, and then have to sit on a phone to give you business?" I was told, "we can take it in the store if you want, but we prioritize online orders they come first." WOW!!! A customer who is in your store with money in hand is second??? This is not how business grows or is sustainable. The sheer lack of any form of customer service is abhorrent and the direction of a manager to send customers out of the store??? Well maybe that is why the Office Depot near me closed!
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January 2024 by J Hochberger
Staff were short and rude with equipment not working and no solutions provided, had to drive to another office depot 20 minutes away.
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January 2024 by ken217
I knew I would find the products I wanted, reasonably priced, and easily accessible.
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January 2024 by Regina De Sarno
Even during this busy time of year, it is a pleasure to shop at Office Depot in Viera. The staff is knowledgeable, friendly and helpful. The store offers a wide variety of products and services, and team members know exactly where to find things and are eager to help. The photo and print department are experts in what they do. I even mailed out all my Christmas packages there! So much easier than the post office.
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January 2024 by A L
Tried to drop off my fedex package but they would not take it since it wasnt in their box. Manager said their shipping requirements are stricter than fedex, even though they arent the one's shipping it. Also could not print the fedex label as the clerk told me they've had fires when they previously tried to print labels for customers. This didnt make since as they do have self service machines onsite that customers can pay to use.
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January 2024 by James Hee
Very helpful staff that help to make your visit more pleasant.
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December 2023 by Darlene Marcotte
The copy area is very well run and the associate who helped us genuinely cared about the service he provided and the cleanliness of the copy area.
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December 2023 by Danny Jewell
Very helpful With all my business office supplies
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December 2023 by Drex Dobson
Excellent copy print services for kids’ science project