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May 2024 by Jose M. Ortega
Miss. Brenda at the front desk was able to help me get a phone and The Best Rate!?
Thank you for your time Miss Brenda ?
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March 2024 by Elle James
Trash. The associates have no idea what they are doing. They told me the account wasn't theirs and sent me to T-Mobile who promptly sent me back to Metro. My issue was not resolved. Total waste of time
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February 2024 by Bobby Gafford
T-Mobile needs to fix the tower situation or something or stop trying claim we have 5g coverage around here.
I have a real T-Mobile unlimited plan and I'm right here by this store showing a few bars of 5g but websites aren't loading.
They're dropping calls and disappearing texts and after 8 years of calling tech support and talking to people in the store who really aren't there for that but have to talk to you anyway when you have a problem, I got nowhere. 1000 dollar phones not working is a problem. This company is doing something wrong. IDK what but it isn't getting better as they remove 3g and now 4g things seem slower than when we all had just 3g
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September 2023 by Angie Hernandez
Eric was so helpful and gave me a great deal ?
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June 2023 by Michele Seamons
Amazing customer service! Way to go T moble team!
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January 2023 by Kita James
Just wanted to say thank you to Kate, you are an amazing young lady, thanks for all your help. Such a kind, patient and knowledgeable young lady, very pleased.
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January 2023 by Beastmode Moore
At the store now..@ 1010am not open.. worker.. standing outside.. cars and customer outside.. no lights on.or open for business...
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January 2023 by Deanna Mcelhenney
I got everything I wanted and was treated great at this location. MJ was very knowledgeable of the merchandise and helped me to get the best deal on everything I wanted. I will be returning to this location and this location alone. Thank you MJ for your great customer service!
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December 2022 by Paul Kiefer II
Went in to just to get a phone and able to get their black Friday deal and get a tablet as well. Really nice and amazing customer service at this location. Been to a few bad Metro PCS stores but, this store is by far the best one I've into. Definitely recommend going here!!!
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December 2022 by Boni Bella
I got everything I wanted and was treated great at this location. MJ was very knowledgeable of the merchandise and helped me to get the best deal on everything I wanted. I will be returning to this location and this location alone. Thank you MJ for your great customer service!
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November 2022 by Brevard Pro
The store hours on Google said they were open till 6:00 but I got here at 5:20 and they're closed,
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October 2022 by Tunde Divoll
Awesome store with awesome employees! I got help right away and helped me with my issue. Unfortunately I didn't ask the gentleman s name who was working Friday evening and owns a Honda CR-V but he was very helpful and helped me right away
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October 2022 by patrick mcgahee
Had a AWESOME EXPERIENCE ERIC WAS SUCH A BIG HELP SETTING MY MOM UP WITH A REPLACEMENT PHONE AFTER HER LAST ONE GOT LOST IN THE CLEVELAND AIRPORT ! ? A EXCELLENT EMPLOYEE YA HAVE THERE ???
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August 2022 by Mae Mackenzie
Jimmy was an amazing rep. He was so helpful, patient, and positive! I would recommend him to any customer!
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May 2022 by Justin Claas
This is definitely the worst metro store that I have visited. Zero customer service, I was treated like i was bothering them when I tried to get a replacement phone activated. They even refused to put insurance on a phone that was completely eligible for it and guess what shortly happened to that phone.....that's right it committed screen suicide so now I'm stuck with a shattered phone. Thanks for your great customer service guys.
