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“I had a gift package I wanted to ship to a remote country. UPS, FedEx and USPS didn't want to touch it, or their systems were difficult to navigate with customs and export regulation. So glad I came here. After hours dealing with the other guys, I was put to ease with the calm atmosphere and staff professionalism. Got a tracking number and was happily on my way. Would def recommend, and will be using this service again”
“The best experience i had at a ups store. This young lady treated me so well and took care of everything I needed immediately and with out any issues. Thank you for your services this morning it was well worth the drive!”
“Even with the recent change of ownership, the ladies have maintained excellent customer service and always go the extra mile for me, accommodating all my unusual size packages of late! They are friendly, knowledgeable and I make a special effort to be sure I give them my business exclusively because I know I can count your on them to find me the best price option.”
“I’ve been using this location for a few years and they’re always quick and helpful. Angela/Angie always is positive and helpful, even when they’re busy she’s got a smile. I highly recommend this store.”
“We drove from Titusville to Viera and the staff at this store is extremely nice and so helpful! They don’t rush you at this store and provided exceptional customer service!”
“I was here 3 weeks ago.Allison took care of my request she was fantastic and efficient. I was impressed how many things she can do at once. The prices are vary affordable affordable and I would say they provide more services than an UPS store for half price and more value.I am a Senior Citizen and found my storeDylan was also Owesome”
“Joshua at UPS Store saved us a big headache today. Dropped off a package earlier in the day but needed to retrieve it back. Went back at 5 PM where I'm sure there were hundreds of packages ready for pickup and a long line behind me. He was able to pull the package quickly and returned to the line without missing a beat.
Thank you so much, Joshua! We appreciate you taking care of us in a tough spot when you could has easily declined. Will always look out for you next time.”
“Used this place once to buy a money order for a deposit for an apartment. Coming from elsewhere in the country, it sounded super sketchy. But inside was clean and organized, the employee who greeted me was polite and professional, and I was in-and-out quickly with what I needed. No hassle. Just a flawless experience.”
“Very convenient to use the self-service kiosk. Even after the working hours. The foyer is open, so you can drop off your prepaid package at any time and get a receipt with the tracking number on it as well. No line, no wasted time, no problem.”
“I ordered a first Christmas tree ornament last November. It never arrived. Today, Feb 28th, I received an email from the West Melbourne Post Office to let me know my package with the ornament was there (it had been shipped to my old address in West Melbourne), they would hold it until Saturday before it would be discarded. I rushed to pick it up and, although I was told that they don't typically email about undeliverable mail, I had the email from Chantel, who told me they would typically dispose of undeliverable mail, but she opened it and saw it was a baby's first Christmas ornament with engraving. She found my email address on the receipt and emailed me. How unbelievably kind and I can't thank her enough for going out of her way to help!”
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“I have used this place for a little over two years for various government paperwork, shipping and fingerprinting. Bhavin and Shraddaha were engaging, friendly and cared about their customers. They have taken the time to get to know their customers and meet their needs. This is the best place to go for any of your shipping needs without a doubt. Always a pleasure to see them when stopping by.”