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November 2024 by Pressley Jullian
Mr Craig J. Hoelscheer has very good public service relations. LKQ is a excellent to work with.
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October 2024 by Vahid Osmanovic
Poor service
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October 2024 by DALIP SINGH
Try calling the Melbourne office,Keeps hangup on me every time i call.this place blows.
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September 2024 by francisco Romero
Never answer or pick up the phone. The parts online never they have it
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September 2024 by Susana Blanco
Don’t purchase anything from this company online Worse customer service I purchased an engine assembly came with No oil pan also the bracket were starter bolts into it broken after back and forth with the unprofessional customer service the agreed to send a replacement is being a week still waiting for them to pick up the defect engine and not only that they won’t place the order or send the replacement engine till they don’t receive their part and nobody gives you an answer please stay away from this company
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July 2024 by Ernie Clonts
they have the worst phone service hands down!!...
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July 2024 by Shawn
Why doesn't this location have an actual website? Other locations make it possible to search inventory online. ??
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July 2024 by Michael Brummett
Website just brags about them. No where to search inventory.
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June 2024 by Plamen Petkov
Terrible operation. I placed an order over the phone for a fuel tank, and was told it would be ready the next day. The phone rep literally told “it’s a good one”. I live about an hour away. When I arrived at LKQ the next day, I waited nearly three hours for them to get the part. I was told they had the part, and it would be ready soon. After nearly three hours, the rep came out told me the part they had was no good. They wasted my whole day. Additionally, while I was waiting in the office, I could hear the phone sales reps talking to their customers, in incredibly rude manners. I assume they would mute the phone, and repeatedly use curse words to describe their customers. It’s very telling of how they view their customers. Shop elsewhere.
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April 2024 by Mike L
Called the number listed the guy told me he couldn’t find the part and to go to the local yard here. I drove all the way there for 1 guy in the office with an I don’t care attitude. Didn’t want to help and told me to just call the number again. Absolutely waste of time.
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April 2024 by dehvon Farley
Very bad customer service they don't have any time for a little guy come to find a lot of collision shop use they part Gerber ect... and charge you the over price fee. This place is Greedy its a pull part that charges high for junk parts. Try Amazon. First, you will come out 100 percent better this place. Don't respect your dollar
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April 2024 by Colton Johnson
Two things… the front desk guy is the most miserable person I’ve dealt with, he gave me attitude with his first words. He seemed like he didn’t want to even sell me anything as if I hurt his precious feelings by saying how’s it going. Second thing, Went in to buy a part that’s listed on their website the guys telling me that they don’t have it and told me that the part I need is only for a manual car when the part is interchangeable between 2003-2008 for g35s and 350zs it’s a differential not much to it. Anyways they should try to cheer up and not be so miserable if you’re working customer service on a daily basis.
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March 2024 by Nathaniel Romeus
Customer service sucks, they were giving me a run around my order, then after a long wait on hold, they hung up on me. Real unprofessional and I hate that for yall
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February 2024 by Dru Da Creator
working at LKQ Melbourne gave me a chance to see what happenes to our cars after they are JUNKED no longer usible. I love the fact that they are helping the environment by making their best effort to Resycle. The work environment is actually cool. Great music Jams playing as the sounds of hammers forklifts and birds chirping . They have a Bird Family that has a Huge nest there, and it make the day of hard work feel a lot better.
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February 2024 by phil demers
Quick and easy
