-
January 2021 by Eric R.
Purchased doors and windows May of 2020 and neither are complete today, Jan 25, 2021. The list of errors on their part and lack of ability to correct and get it right is staggering. Buyer beware - If you have to use them, get a completion clause with $ penalty for not completing the job. The even submitted dimensions that I did not eve see to purchase a hurricane door. Second 1 didn't fit either and had to be hacked up to fit and work at all in the opening. Terrible. Far as I can tell - they can truly care less about this ~$30K purchase. I suppose once you are the size of this company, the little guys like us that helped them make it are no longer a concern.
-
October 2020 by Dianne Horvath
Huge store, helpful employees!
-
September 2020 by Mayra Willmore
Good store excellent customer service! Very pet friendly! Just remember to clean up behind your pet if they go potty in the store? I highly recommend this store. Been shopping at The Home Depot for years.
-
June 2020 by Alex DeVault
Don’t go see Charlie in the paint department. He is rude arrogant and unhelpful. Because of him I doubt I’ll go back here for paint.
-
March 2020 by Buddy's DIY
Everyday of the week I pick this homedepot over Lowe's.
-
November 2019 by Joey Breckenridge
They advertise as "friends to the military community" and offer a 10% discount on purchases to active and veterans. I have taken in my Veterans DOD card and the customer service rep didn't want to take it....when I started to walk out the door she finally gave me the military discount. A few months ago I didn't have my VA card yet, but I took in my DD214...and they refused it.....a DD214. That is your official document from the DOD for anything and everything you did in the military....your military history....and it was REFUSED. The difference between HD and Lowes......Lowes does everything they can to make it easier on you. With HD...you have to jump thru hoops to get your discount...and a little embarrassment along with the experience. STAY WITH LOWES !!!
-
October 2019 by Conan Slattery
Awful managers. 8 days waiting on items in store. The inventory count is wrong. It will “fix itself sir” 8 days later. Yea we don’t know how to order it and don’t really have any of the items. We just did inventory and the count will fix itself. We canceled your order”. Do not order anything from them. They are idiots. The managers don’t even know what they are doing. Awful customer service.
-
August 2019 by Andre
Overall a good shopping experience however having registers on one side of the store was a big disappointment. Since we parked on the other side of the store
-
June 2019 by Tommy Merritt
Very friendly staff and has all your do it your self needs at your fingertips haha!
-
May 2019 by Matthew F.
Went to homedepot Wickham road Melbourne I spend thousands of dollars in that store. Today I went to check out and I do not use the self check out lines they only had 2 cashiers open and the lines where long so I waited the cashier started to ring us up she rang up some wire I bought by the foot and then told me I needed to do the rest of my items my self I nicely said I do not do self check outs she was very rude and told me to take my items to a register with a cashier I said no please just finish my order you already started it and I only had a few items bit pricey stuff it was close to 200 dollars she rudely said no and I needed to go to a different line I said no she again very rudely said no so I left my stuff and walked out and the more I thought about it the angrier I became so I decided to go back in and ask for a manager told him what happened he was ver angry over what had happened so he went and recollected our items and rang us up and he. Was very nice and even carried our items to my car because I am disabled and can not lift heavy stuff but the only thing he did for our trouble was not charge us for a pack of gum that cost less then 2 dollars at least Lowe's gives every customer using there credit card gets 5 % off I feel I will be giving Lowe's my business from now homedepot should be ashamed I am a very upset customer but I guess customer service is a thing of the past at homedepot
-
May 2019 by Jimmy R.
I shop here often. They always have what I need and when I can't find something, their employees are helpful in finding it. I have also used their tool rental for both carpet cleaning as well as concrete work. Never had a problem with the tools I've rented. My only complaint would be to arrange the cart returns better so you don't have to crossover the grassy area to return a cart.
-
April 2019 by Toni Gitchel Knepp
I purchased a Maytag washer and dryer over 2 months ago for $1500. The first dryer was delivered broken and it took another month for a replacement to arrive. The 2nd dryer literally burned our clothing and Home Depot will not refund our purchase for the washer and dryer! They won't even compensate us the the cost of the destroyed clothes! I give this store 0 stars. Stay away from the appliance department!!!
-
March 2019 by Judy Anne Champion
love their affordable price ranges, friendly employees, and veterans discount...they really care!
-
January 2019 by Dan S.
Buy your paint somewhere else. The paint department at this Home Depot is the worst. They have no concept of next in line because there is no line and it's complete chaos. You have to basically shove your way to the counter because that's what everyone else is doing to get anyone to help. If you try to be polite and wait your turn, they don't care and take the next rude person who shoved in front of you. I'll never go here for paint again not worth my time.
-
October 2018 by Mari F.
This is one of the best Home Depot's in the area! I walked in with a shower spray situation. William quickly understood what I needed. He offer to make one for me! This employee goes above and beyond to service the customers. I found him to be professional and courteous as well. I would defintiely return to this Home Depot and definitely recommend this one to the public. If I were a business owner, I would hire William in a heart beat!