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December 2023 by Catherine Ho
Pros: Fast Service, options for expedited repairs, decent selection of jewelry, Decent repairs when done correctlyCons: Mistake Prone. Probably better options in the area out there ?♂️I personally had a poor experience with them and wouldn't recommend their services to anyone.I brought in an 18k necklace that needed to be repaired w an 18k clasp alongside with some silver rings that needed to be resized and repaired. They replaced the clasp of my necklace with the wrong karat of gold (14k) and I didn't notice until I picked it up and was ready to drive off with it.I went in and asked the associate about the wrong clasp and the sale associate said that, since I actually got a discount on my order, (the guy who took my order gave me one due to the size/expedited process I'm guessing) that if I wanted the right clasp then I was to pay the original price for it. I wish I was joking.The same associate also told me that the only way I could receive my jewelry back is if I was "OK" with it, otherwise they'd keep it to "fix" (another employee tried to intervene by saying that they could fix it if I kept it there another week) . Unfortunately, since I had a flight to catch and the jewelry repair was a time sensitive matter (which is why I paid extra for it to be expedited ?) , I didn't have time to stand around and argue with whatever nonsense they were spouting so I left with it in tow and vengeance in my heart.If you do choose this business, make sure to carefully check over their work. I don't think that this was done purposely because on my order sheet there was no written carat specification (which the disgruntled repair person pointed out) and the repair person probably thought it was for a 14k clasp based on the "discount". Plus, the repairs are holding up well. Regardless, I don't think it was handled very well or professionally.
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December 2023 by Patrick Pinchera
Alex helped me select the perfect engagement ring for my fiancé. I gave her some ideas of what I was looking for and she was able to create a custom ring matching my vision perfectly! We will be back!
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November 2023 by mmzombie •
Another amazing experience at Gennas!!Stop what you are doing and come on by!!The customer service is not 5 stars. It’s 10 stars!! Simply great people, doing the right things for their customers!! Come by today and check it out!!
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November 2023 by Jill Hoover
I love going into Genna’s Jewelers, they offer you a nice drink, as you look around. And they also have lay-away- a great help for early Holiday shoppers. Every person that has ever helped me was so professional and kind. I love this little hot gem of a jewelry store.
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November 2023 by Jayda Herrera
Great local jeweler. Huge variety of fairly priced items, tons in store and what they don’t, they can order. We’ve purchased many pieces from them and no matter what we need, we’ve always had a great experience.
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September 2023 by Simon Cole
The Genna Jewelers Team were so patient and accommodating with our needs and desires. We strongly recommend visiting them to meet all your jewelry needs!! Ericka and Madeleine were amazing! Thanks so much!!
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September 2023 by Greg Foushi
You have to love and independent family owned jeweler. What a great experience from start to finish. I had a custom ring made for my wife and Ericka spent a lot of time getting it just right. From showing dozens of settings and bringing in large stones to pick from. After 6 weeks as promised the ring created and it absolutely gorgeous! If you’re thinking about any kind of jewelry Genna would be my first stop and only! Thank you all for taking care of us and the amazing ring! We will be back!
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September 2023 by Diane
I recently had the pleasure of visiting an amazing jeweler, and I must say, the experience exceeded all my expectations. From the amazing craftsmanship to their warm and friendly hospitality, this jeweler stands out from the rest. What sets this jeweler apart from the others is that each piece they create reflects meticulous attention. They listened attentively to my ideas and offered valuable insights to help bring my vision to life. Their personalized approach and dedication to customer satisfaction truly made me feel like a valued customer..highly recommend for all your jewelry needs.
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September 2023 by Myriam Louzao
Beautiful family own business where each of them will take care of you as if you were a family member! Spectacular, high quality jewelry with reasonable prices. Mimi Q
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August 2023 by Suzi Percy
My wedding ring had a loose diamond and they fixed it at a very reasonable price. They took the time to explain what was going to be done, I then got a quote over the phone and it was fine the next day. Perfect service!And they have a large choice of very pretty and origins jewelry to choose from if looking for a new best friends ?
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June 2023 by Sal Barrios
Alex and Zion were so great to work with and helped me design the perfect engagement ring for my fiancée. She made the process so easy and special from start to finish. We 100% recommend Genna Jewelers to everyone we know!
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June 2023 by Kaitlyn Gonzalez
Genna Jewelers is a wonderful Local Jewelry Store. The service is outstanding, since I serviced my Ring there and the Girls there tightened all my stones, steam cleaned my Ring and took all of the everyday wear scratches out, my Ring has not sparkled like this since the day my Husband proposed to me.Thank You Ladies! What a Pleasure of an Experience!Your new Forever Client,Kaitlyn Gonzalez
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June 2023 by NEW
There is nothing average about this store! Custom made or something sparkly in the cabinet catches your eye, you can't go wrong. The highest quality. Good prices. It's all there for you. And customer service can't be beat. I've been dealing with them for years now. Wouldn't go anywhere else.
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May 2023 by Ellen R.
great service and personal care. sent my 84 year old dad here to buy my mom a necklace. she loves it! Genna jewelers is our new favorite jewelry store since moving to viera 6 months ago.
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May 2023 by David Leslie
Needed a bracelet for my anniversary, Genna Jewelers is always my 1st choice. They didn't have what I was looking for, and time was of the essence. They were able to find what I was looking for and have it delivered the next day. They wrapped it for me and texted me to let me know it was ready. Problem averted.
