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July 2024 by Mimi
"Replaced" our fuel pump in 2020. Had to replace again at a different auto-shop who informed us that despite being charged for an entire fuel-pump, Gatto's used fractions of the assembly instead. Manager was also very hostile when we asked for the old fuel pump. We might as well have set $1,000 on fire.
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July 2024 by Taylor McLaughlin
Great service, fast service, honest work and deals. Will not push things you don’t need on you will get you taken care of and made aware! Craig is great
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June 2024 by Xavier Pierre Jr.
Very efficient service. Very friendly staff.
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April 2024 by Vicky Stinson
The best!!!!
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April 2024 by Mike Frazee
Helped me in a pinch getting from FL to Ohio.
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April 2024 by DAVID ZAMBINO
Great service
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April 2024 by Heather Miller
Hands down the best shop, super friendly and knowledgeable, they explain everything to you. I had a flat tire and needed a new tire because it was in the shoulder, they brought me into the shop to come see where it was and told me they would have to order it.
The tire was ordered and I had an appt set to come back the next day to put it on, I had a little bit of a wait but I just watched a movie and had some of the complimentary coffee. If you're looking for an HONEST shop this is the one. I had some other questions and they told me what I needed to know without being sugar coating it which as a New Yorker I can appreciate.
I have had bad experiences at the dealerships between price gouging and scaring you into buying things without showing you what's wrong. I would definitely come back to Gatto's again.
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March 2024 by Leslie Cohen
Damaged new rotors while replacing upper ball joints. I had just replaced the brakes and rotors on my Truck the previous month.After I picked up my truck from a replacement of the upper rotors the brakes immediately stated to pulse and the front end vibrate. When I return to Mr Gatto, they inspected the brakes and confirmed they were warped but took no responsibility or action to correct the problem. Instead they tried to blame the brake manufacturer and suggested a warranty claim. This was after I had driven the truck over 800 miles with not a single issue.These are $400 dollar brakes and are from a reputable manufacturer. Mr Gatyo was obviously looking for an excuse and tying to defect blame from their questionable service abilities. Use their services only at your own risk!
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March 2024 by Chelsea Blair
The team at Hibiscus is not only friendly, but extremely knowledgeable!! I am happy to have found an honest shop to take my car and refer all of my friends here!!
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March 2024 by Florida King
Worst experience I’ve ever had at a shop, manager was extremely rude and disrespectful, and the prices were extremely sketchy. They try to overcharge me for a oil change, thankfully, I was able to locate a cheaper service nearby. Please stay away from this company based on their reviews it seems like they are ripping everyone off.
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January 2024 by Weston Silvers
Welded my truck from having a lift put on after an alignment. From fixing a recalled dodge steering rack. Never painted the weld that was done. Weld is now full of rust and had to do it myself poor work
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October 2023 by Linda Booth
Went in with an appointment for a front end alignment and oil change. The oil was change but I was told it would be awhile I could make an appointment for the alignment. I said I already made an appointment. The guy tells me I might not need an alignment my tires are shot. Which they are not. His customer service sucks. If it was close to closing and you didn't want to do it just say that. He goes on to say he has no control over the machines. I understand that. But an appointment is an appointment. I know I need an alignment now I have to go another Day with out it.Service: Oil change
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September 2023 by Dave Morris
The service written that took care of me was a pain. Was arguing with me over something that made no difference. Will go to a different location from now on. This was hibiscus and babacock location.
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September 2023 by TiKi Times1
Great service, waiting room has snacks, coffee, tv. Bathrooms were clean.
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September 2023 by Kitty Johnson
Always great service.
I leave with a smile
