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March 2024 by Ritika Kapoor
The staff and the contractors who works there are just Amazing, Outstanding, Courteous and just Wow! I would like to call out names, Jason who works at the store is just amazing he was so good and exactly understood what we wanted with patience. Another name is, AJ who put the flooring in our house, a very good listener and so so respectful to talk to! I am just so impressed with the people! Their work is no doubt excellent and perfect but their workers are like the cherry on the cake! Love them and would highly recommend them!
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February 2024 by gary reed
We strolled in looking to match our existing floors so we could update our master bedroom flooring. The team went above and beyond trying to match our existing floor, made several calls to the manufacturer and other suppliers only to find out it had been discontinued. They were not pushy in anyway while we looked around only very informative and helpful. Thanks to JJ we made the decision to get a floor that complimented what we had, he talked with us about availability and next steps. Everything happened just as he said they came out and measured for the job and got us in the schedule for install. The whole experience was awesome to be honest. The installers did such a great job keeping our house clean you could tell they took pride in what they did. Excellent job from start to finish definitely a 5 star worthy company to deal with. Thanks for taking the time to read this review. Great job JJ and team.
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February 2024 by David Bradford
We just had our flooring replaced by this firm. The price was fair, and we got the products we desired.The materials were great quality, the process of measuring for the job was simple and to the point.The installation crews that came to our home treated us very kindly, and were extremely attentive to our needs. Of course the job took some time (2-3 days).We were absolutely delighted at the crews professionalism, the accuracy of every measurement, and the quality of installation. They came in, described what would take place, and got to work.The flooring came out very nicely and way beyond our expectations. The quotes for labor were accurate, and the invoicing trouble free.We are so very pleased with how this went.Would certainly repeat the process with them, no question at all.The best experience with a company and the installation crew we have ever had!Thank you Floors Direct!
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February 2024 by Amie P
They were busy but their customer service was excellent! They gave us enough “space” to look around but always had someone willing to help and make suggestions. The tiles ALL have samples to bring home so you could make informed decisions after seeing them in you home. I am excited to work with this company on our home renovations and love that they are not only helping us stay within budget but even willing to give us a military discount!
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February 2024 by Florida Reviewer
A bit pricey, but their selection looked extensive.
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February 2024 by Sandy Kilpatrick
Best flooring store ever! Very helpful staff I worked with Jason and he had a great knowledge of all the products available. He was able to help me pick out a perfect floor.
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February 2024 by youssef
Great selections and customer service. Branden is awesome and was very patient with us. Pictures to follow
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February 2024 by Amy P.
They were busy but their customer service was excellent! They gave us enough "space" to look around but always had someone willing to help and make suggestions. The tiles ALL have samples to bring home so you could make informed decisions after seeing them in you home. I am excited to work with this company on our home renovations and love that they are not only helping us stay within budget but even willing to give us a military discount!
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January 2024 by Connie Allman
Joan Abbott was great! She showed us different tiles and sizes, she was friendly, helpful, and knowledgeable about what we wanted. Thank you Joan. We will be back soon.
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January 2024 by Ursula Bowser
Brent was fantastic! He knew the exact tile we described and directed us to it. He offered wonderful suggestions and advice. It was a pleasure doing business with Brent.
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September 2023 by James Flint
I called Floors Direct because I was trying to find some samples to the pieces I had already selected in a renovation in another part of the State, and I needed to find a complimentary shower-floor tile. I spoke to Joan, who was very accommodating, and she cheerfully told me that they had examples of all the pieces I needed.When I arrived at the store, Joan had already set-aside some very good options, and she was able to solve my problem very quickly. I am very appreciative of Joan for her expert help, and the extremely easy process in choosing some fantastic options!
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May 2023 by Terri Davis
Thank you JJ, for a professional job well done! My neighbors in Harmony recommended your company. The timing, quality and installation of laminate flooring, exceeded my expectations!I certainly appreciated the excellent service and installation.
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May 2023 by Shavonne Cook
I just recently recently purchased luxury vinyl wood for my floor. The staff was very friendly and explained the financial process. The floors were scheduled to be put in two weeks after I picked them out from the showroom. The workers only took a day and a half to lay down 800 square feet and it looks wonderful. I also got a great deal for my floors. Thank you. I will definitely recommend Floors Direct.
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April 2023 by Donna Ellis
Had a manufacture defect in my vinyl floors. Floors direct let me pick out a new floor and installed all for free!! Beautiful installation! Crew was professional and courteous. Love my floors!!
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March 2023 by Angela H.
I had wood flooring installed in two bedrooms. I had to wait a long time for the transition pieces and one door still will not close. Also, the floors squeak in most of my master bedroom. I would not recommend this business for wood floors. Angela Hebert