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January 2024 by Charmaine Wildman
I rented a car from this location, I was advised this vehicle was an upgrade. I returned the car in less than 24hrs. The cost of this rental was over $70.00 daily. I expected to keep this vehicle for a week; however, I had to return it in less than 24 hrs, due to how dirty it was. Never again.
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January 2024 by Traci Finch
Justin and his manager performed a Thanksgiving miracle for my friend and I in November 23. They were so patient and understanding and extremely helpful to a stressful situation for us. Thank you so much to Justin and his manager!
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January 2024 by Suzi Codrington
Easy to book online, people were friendly and helpful. Ease of returns was great.
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November 2023 by Maresia Johnson
Yumi is amazing. We had been to another location and waited over an hour. We got to Yumi’s location and she had us ready to hit the road in no time. Her professionalism and excellent customer service will have me coming back again and again to rent vehicles. On top of that when I return the vehicle a week later she greeted me like I was their most valued customer. I’m so grateful for this wonderful experience. Yumi reflects extremely high marks for Enterprise and should be recognized for her above and beyond efforts. Five stars across the board.
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October 2023 by Scott Lamond
Although this is convenient, being local, the prices are ridiculous. The cost for a basic car was about $120 per day with insurance. They gave me a Mustang Convertible at the airport for about $50 per day. For me, it's worth it to get someone give me a ride to the airport.
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September 2023 by Colin Brown
This was a national rental. Spoke to customer service as I needed to change my truck. Nothing wrong with the truck, just needed to change it. Central Cs were useless. Ended up going to MLB National and they couldn't have been more helpful. The 5*goes to the staff on the counter. 10/10 for service and helpfulness.
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July 2023 by Valdet K.
I when to enterprises in Melbourne this morning and after 2 hours waiting the manager in charge told me he did have any cars available. while I when on line step outside the location and immediately I was available to do a reservation. Now corporate of Enterprise how can you explained that ? what kind business is that ?!!! beside that I saw 2 people returning cars in front me and there is no one else waiting to rent a car. it's no the way to do business !!!! very frustrating and upsetting.
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July 2023 by Dr. Ardell
We had such a great experience at this location. We had to turn in our vehicle that we rented from another location because of car issues. Yumi made sure we were well taken care of, she is an extremely thoughtful and caring person, she made sure we were 100% good to go before we left. I would give her 10 stars if I could!!! Thank you Yumi :)
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June 2023 by Stephanie (Steph)
I recommend the Turo app instead.After traveling 1000 miles, I was told that cash and debit were not accepted, nor was the credit card that I booked with because I didn't physically have it with me (though they had it on file!)The man at the counter evidently found it amusing that I was stranded.... horrible customer service.You can find a cheaper car with better service elsewhere!
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June 2023 by Antonio Fisher
Always a great experience, but costs more than the other major car rental companies.
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April 2023 by Michael Pearson
Perfect vehicle for the 6 of us plus cases. Ford Expedition is a great 6-8 seat car rental. Enterprise service at Melbourne Orlando was exceptional. Would use again.
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April 2023 by Diane Casasnovas
The Enterprise Team is just wonderful, from when you walk in to pick up your rent until dropping it off at the end..Thanks TeamDiane
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April 2023 by Ted Johnson
Very speedy check in and return!! The young lady at the desk when I returned it was multi tasking to get me completed quickly! Much appreciated!!
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March 2023 by Carl Lindberg
Going to get the car was fine and at the airport they were fine too in Melbourne fl.
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January 2023 by Govanni Delrio
The ladies there made sure that I had exactly what I needed. I'm staying in Florida for a few months so I needed a vehicle that met my needs. They exceeded my expectations at the air port. Dissam is one of helpful clerks.
