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August 2024 by Patricia Foster (Mayalilium)
Steven was awesome.. very cool store. Offers a lot of options and not pushy sales people. Thank you
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August 2024 by Mike Warner
Very helpful and pleasant and knowledgeable
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August 2024 by Robert G
Philip was an outstanding help to me today! He helped me get the perfect battery for my van and even installed it in the pouring rain! He was courteous and professional!
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July 2024 by Al
I've purchased at the N. Wickham store several times. They've always provided accurate advice, options, and great service,
Our latest visit - associate Steven D. was absolutely OUTSTANDING. We needed specific batteries, and he went far out of his way to ensure we got what was needed, and installed. Customer service far beyond any we've experienced in -years-.
We absolutely will patronize them again.
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June 2024 by John Galli
Excellent customer service. Always have whatever I'm looking for
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April 2024 by phillip shipley
Knowledgeable professional
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February 2024 by Tom Trythall
Very good Service !
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January 2024 by Sophia C
My boyfriend's phone was stuck on 1% and wouldn't charge. We brought it in and the employees really helped us. They are kind, honest, and to the point. They didn't try to up sale other services and they ended up finding the most affordable solution in under 20 minutes. Highly recommend!
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January 2024 by David Patterson
Advise against using for iPhone work. Took my iPhone X in for screen replacement today (cracked screen). When I went to pick it up I noticed that the screen fitment was not the same - screen was not flush with phone. Screen interface didn't work - couldn't open phone with swipe. Tech tried another screen. While he was working on it I asked why he wasn't using an ESD wrist strap. He just pointed to an ESD mat he was working on. I mentioned that doesn't protect from static from him - he just ignored me. Second screen didn't work either. Had him put the cracked screen back on & left. Hopefully no other damage from poor third-party parts, but I won't make this mistake again. Go to Apple Store for repairs.
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January 2024 by Gary Frank
There's no question, this Batteries Plus location is the best. They are there to have solutions for you. The service is professional and the repairs are completed with expertise.
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January 2024 by LOCAL3PACK
Stopped by Batteries + Bulbs recently and it was a great experience! The store has an impressive selection of all kinds of batteries and bulbs you could think of, making it super convenient for those hard-to-find items. The staff was knowledgeable and helped me find exactly what I needed quickly. Prices are reasonable, and the quality of products is reliable.
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December 2023 by Lou Bower
I stopped in to Batteries Plus and had 4 batteries installed for my flag pole light. I took it home put it in a dark room and the lights didn't function. I went back to Batteries Plus and asked if they could help me figure out what's wrong. Steve took the light apart, checked all of the wires, checked all of the connections and determined that there was some corrosion build up in the battery compartments. He cleaned them with a dremel and like magic, my light was functioning again! I asked him how much I owed and he said nothing, he was happy he could help. That's what I call service! Thank you very much Steve!
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December 2023 by Chris Haber
I've had decent service sometimes when I've been here at times in the past. As a negative point, several times i've gotten key fob batteries and Was never offered the lifetime battery option so I was very angry when I found out that was available the entire time and all the money that was wasted. I've also tried to buy replacement key fobs from them. To be clear, I didn't order it from somewhere and bring it in, I bought it from them. They failed at programming it and could not get it to work with my car. Then they still charged me the programming fee because they did the labor. This is total fraud. I can see them doing that if I bought it online and brought it in but I bought it from Them right off their shelf.On a positive,they're very helpful with 3 pairing Broken contacts In my key fobs before.Since the one on malabar road closed I have to go way out of the way to get to this one. Today I made a special trip to go and the hours listed on google say they're open till 7. I got there before 6:30 and they were already closed So i'm pretty pissed. What decade do they think this is? This is absolutely irresponsible business management to not update your store hours on your online listing.
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October 2023 by Gary Stacharczyk
Had an issue with car battery I purchased there a couple of years ago. Jumped the car and took it to the store to have them look at the battery. In less than 30 minutes left with battery replaced under warranty.
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October 2023 by Steve Konrath
Batteries Plus in Melbourne has always been knowledgeable, helpful and friendly. I can always count on them.