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May 2024 by Diane Bates
It's OBVIOUS THAT ARTIFICIAL INTELLIGENCE is responding to your in the toilet reviews....
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April 2024 by Ryan Comp
We have been customers for many years. Dare I say happy customers until the last two or three years where things have gone downhill significantly. As an example in the last six months we have had business checks held for a week crippling our business cash flow for no reason. When calling them, we are met with a rude of “it takes a week to get paid”, which is simply not true. We verify funds all the time, but this is simply malicious financial action by the bank.
Another example is $650 illegally ACH debited from an account which they have failed to recover. When reported, we were told to give it time. When that didn’t work, we were told that we didn’t report it within 24 hours and there was nothing they could do. As a business, this is the most dysfunctional bank out there. We will be moving banks after almost 20 years. Good riddance.
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February 2024 by April
I visited there today I was so greatful for all the help all of the workers gave me .thank you so much for your services. Will definitely be back .
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January 2024 by Rose R.
Please beware. This bank is corrupt. My friends husband died and, despite repeated begging and pleading (with 9 documents of proof) they won't release his money to her. Now, they are claiming he moved the money despite the fact that she has spoken to the president and VP! Someone mss as y be pocketing
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January 2024 by B S
Love BofAm, Mr. Reede is wonderful ,been our personal banker for years. Wickham And Lake Washington branch is the best.
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December 2023 by Barbara Frances
Love BofAm, Mr. Reede is wonderful ,been our personal banker for years. Wickham And Lake Washington branch is the best.
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December 2023 by Amanda Murphy
Great service got my $$$
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October 2023 by Breanna C.
Went in with my husband to deposit a check with both of our names on it and they wouldn't let us. We both had identification and said we need a joint account to deposit. Absolutely ridiculous and lazy. He will be closing his account with this bank and opening with another, great job. The lady at the front of the bank in a black vest black and white top was very rude.
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September 2023 by Trevor wallace
It's really clean service was great I was in and out brand new machine
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September 2023 by Faith Hartsock
This bank has been very helpful to me over the past few months! Very informative and patient with my situation and assisting as much as they can.
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June 2023 by Ve Ag
Worst experience.
Customer service in the bank is awful.
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April 2023 by Daryl C
Only two bank teller's helping drive thru and lobby during the busiest times of the day. 4 other employees doing nothing.
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April 2023 by Guillermo Nieves
If I could give zero stars, I would. Every time I wait over 30 minutes with only 2 people in front of me for just a deposit. It's ridiculous. Thank God this is not my bank.
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April 2023 by Cat & Sophie Twins
If I could give 0 stars, I would. Branch manager is incompetent and should be fired.
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March 2023 by Jean J.
I have been to this location on three occasions with serious situation and the employees went beyond what was necessary to help and resolve the problems. At different visits I spoke to three different agents, so it wasn't just one person it was all three that took interest and resolve. They took up responsibility where the BOA on Patrick Dr and Eau Gallie Blvd. did NOT.
