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July 2024 by Brandy H.
The costumer service was terrible! Beware of the silver tongued adjusters. (We had Clint Umbrell.) They tell you what you want to hear and then lie about it later. You won't get call backs. You won't get updates. You will CONSTANTLY leave messages and texts that go unanswered. Furthermore, don't trust that it'll only cost you 10% of your settlement. The adjuster told us that he could only charge us 10% of the settlement because it was already declared hurricane damage by the insurance company. We signed a contract agreeing to 10%. Our insurance company went bankrupt and left Florida and our claim was turned over to FIGA. After an extended period of silence, unreturned calls, and inquiries, the adjuster finally reached out and said he could get us a settlement. But only if we re-signed the contract at 20%. Feeling as though we had no other choice, we agreed. But even this was not without hassle due to the lack of customer service from the beginning. The check came with the wrong mortgage company on it. We were told to re-issue would only take a couple of days but it took several weeks. The adjuster refused to take responsibility any of the mistakes made. He either passed blame to his team or to us. He even went so far as to accused us of being greedy, and called us liars. All of this, along with other unpleasantries resulting from his less than honest, unprofessional practices. We did contact the main office, but they did nothing to rectify any of his actions. They only made further excuses and justifications for this miserable experience.
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April 2024 by Diane Shelton
my insurance company filed for bankruptcy and then hail Storm hit. With damage and insurance along charlie freeman from adjuster, he filed a claim on me through FIGA and Was able to recover the funds I needed to repair the damaged roof. Ask an Adjuster is there to help charlie freeman will give you 100% of his time and effort to get the claim you need.
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April 2024 by Brandon Holst
John from Ask An Adjustermanaged to exceed all of my expectations and then some. He made what normally would have been a nightmare precess, dealing with insurance companies, an absolute breeze. I’ve recommended him to several people, all of which have been completely satisfied. Contract this guy to assist with any claim, and he will handle it entirely, making it a stress free process
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April 2024 by Lynne Gray
Adjustor, John Julian, was an excellent adjustor who assisted me during the process of an insurance claim for water damage throughout my home. He was very patient, knowledgeable, and attentive to my concerns and claim. John maximized our reimbursement for properly taking care of my home. Thank you so very much! I highly recommend John Julian from 'Ask an Adjustor'.
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April 2024 by L Myers
John Julian did a great job for us. He was on top of our insurance claim throughout the process, getting us everything we hoped for and more.
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April 2024 by Lori Honeycutt
John is the best
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April 2024 by Angelo Caravano
John Julian from Ask an Adjuster was very informative, courteous, and knowledgeable. He assisted us in getting the needed repairs for our home in a very timely manner. I recommend reaching out to Ask an Adjuster for your insurance home repairs. Thanks again Mr Julian.
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April 2024 by Elizabeth Battista
Nicole did an awesome job helping me navigate the insurance property. She guided me to not accept the first offer from the insurance compny.
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April 2024 by T Bryk (household)
I recommend John Julian, a professional who, through his knowledge and personable and positive attitude, guides you along, communicating each step, until completion. He is flexible with your schedule as well. He is an asset to your establishment. Many thanks.5 Star Review.
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April 2024 by Jeff Wheeler
Friendly, professional and easily to communicate with.
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April 2024 by sha lin
He is a very good person and very patient. You can ask him for help if you need it.
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April 2024 by Carlos Sanchez
Chuck Freeman did a great job on my homeowner claim. Responsive and delivered on his word. Highly recommend his service!
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April 2024 by Melanie Caravano
John was awsome.
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April 2024 by Jennifer Chapman
Working with Matthew and Nicole from Ask an Adjuster is always an exceptional experience. From the moment we engaged their services, their professionalism and dedication is evident. Their commitment to advocating for their clients' interests is commendable. I would highly recommend Ask an Adjuster to anyone seeking professional, reliable, and effective representation for their insurance claims. Their expertise and personalized service truly set them apart.
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April 2024 by Helene Skarda
I was very satisfied with the service I received from Ask an Adjuster. Jeremy Dragon came out and performed an extensive and thorough inspection of our entire home. Jeremy then coordinated the insurance inspector to meet with him for their inspection. Jeremy filled out a damage estimate for me and submitted everything to the insurance company on my behalf. It all only took about 6 weeks. Jeremy explained the process from start to finish. I definitely would use him in the future. Thanks
