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“Johnathan gave me the most professional experience i had at a USPS location. He was quick and efficient and resolved my shipping situation perfectly. Very kind and i am very impressed with this location.”
“They've always been courteous and professional. I did show up once during their lunch break, when they close. That was my fault, not theirs. I noted their hours for future reference and now plan my visit accordingly. This is a very small town post office with a very small staff. That means they have to close so they can take their own lunch breaks. I appreciate their efficiency in getting everyone served.”
“Every time I go in there to mail a package the staff is friendly and the line moves fairly quickly. I appreciate this so much because I tried using the post office closest to my house and the staff there always seems annoyed and they are not friendly at all.
Now I go out of my way to go to this one.”
“Maritza is an amazing person!!!! We have been coming to this post office for a few years now & Maritza is always kind, helpful, she goes out of her way to help us . What a beautiful positive person she is God bless her. Thank you for always being a huge help!!”
“This post office is great, employees are very friendly, but an hour and a half lunch…?? Not sure I get that especially since the website says an hour… They close from 1130 to 1 o’clock .. I know everybody has to eat, but around the holidays maybe they should not all go together and close the whole post office, just a suggestion...”
“As someone who visits our Satellite Beach USPS almost every day I think our Clerks are awesome. They are always very friendly and extremely professional. Our Mail Carriers are also great. They are essential members of our SB community and they should be treated with dignity and respect.”
“Very convenient to use the self-service kiosk. Even after the working hours. The foyer is open, so you can drop off your prepaid package at any time and get a receipt with the tracking number on it as well. No line, no wasted time, no problem.”
“The employee whose name I think is Juanita?(I couldn't read her full name tag) was super helpful. Honestly, the friendliest postal office worker I've ever come across. She was so patient and took the time to help me with my package. Please give her a raise, or buy her a nice lunch, or something. 10/10”
“I ordered a first Christmas tree ornament last November. It never arrived. Today, Feb 28th, I received an email from the West Melbourne Post Office to let me know my package with the ornament was there (it had been shipped to my old address in West Melbourne), they would hold it until Saturday before it would be discarded. I rushed to pick it up and, although I was told that they don't typically email about undeliverable mail, I had the email from Chantel, who told me they would typically dispose of undeliverable mail, but she opened it and saw it was a baby's first Christmas ornament with engraving. She found my email address on the receipt and emailed me. How unbelievably kind and I can't thank her enough for going out of her way to help!”
“Mr. Jim Faylor was very accommodating and knowledgeable. He helped me understand what a certified mail is -- how it works, what to do with the certificate that comes with it. He mailed the receipt for me even though the P.O. was closed already which was kind and considerate of him. Thank you..”
“Hours are narrow, but that is to be expected as I don't think there are any people who work here who are paid to be customer-facing, this is a distribution center. However, every time I have gone in for help, they have been very friendly and knowledgeable, especially Alberto. Since they all work doing the distribution and delivery themselves, they know how everything works and can help you figure out what issues you are having.”
“I've visited this post office location serval times over the past 3 years. I've been impressed with the professionalism of the staff, helpfulness and efficiency. Even though I drive farther than the local location, it is always worth the extra drive for the service and professional environment.”
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“My daughter is working overseas for the US Navy in Africa and they have been wonderful helping with her mail. She has had no problems with packages and mail forwarded to her. We appreciate greatly.”