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March 2024 by Lucia Montalvo
The chubby woman who is in the customer service area, is rude and seems to be unhappy. She is supposed to give information but instead she rolls eyes and let you know you're not welcome. Send her home.
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February 2024 by Hector Mezquita
Bad customer service
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February 2024 by Mulmeck DeblokeYo
Nothing to declare
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February 2024 by Fatboys Wings Miami
This is crazy. The hours listed say 6am. I walk in, I shop for my items, I get to the register and then I'm told we're not open til 7. Mind you i was done picking up my items at 615.I speak with a manager and he tells me I have to wait in my car until a cashier comes in. I go on to suggest that if this is a known issue then maybe they should equip the on site manager with a register so that customers can be checked out. THIS IS NOT A SOLUTION THEYRE WILLING TO CARRY OUT. There are several other gentlemen inside shopping, apparently they're distributors which is why they're not asked to leave.How do you run a business in this manner, especially one that serves restaurants. We're in high demand at all hours of the day for catering requests and daily service. To change hours online is a very simple task and with the amount of man power this company has it should be resolved in a matter or minutes/hours.It's really annoying to deal with large companies that have subpar standards in industries where they're services are essentially monopolized. I know gods are available at other vendors, but you don’t find all these items together at the other vendors. There are thousands of restaurants in South Florida and restaurant depot supplies a large percentage of them. Imagine how many small business owners this happens to weekly. You drive 30 minutes to get goods you need and then have to wait an additional 45 minutes to be serviced because of a lack of empathy for the clients you serve.Corporate should really address this issue immediately as it's a huge inconvenience to your customers.
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January 2024 by Julio Socarras
Good fast good workers
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October 2023 by Amita Narwani
Gr8 place to buy chicken and all kinds of cheese. Very different products they have.
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October 2023 by Susy Fucsia
Is a nice place to buy your supplies they could have better attention
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October 2023 by Juan Jose Estrada
Excellent customer service, great variety of products to select from. Spacious parking.
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July 2023 by Randy Hatton
Trucker unloading stay away employees very rude and will hold you up just so u can't make your next appointment.
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July 2023 by Recep Kan
The prices on any product do not match. The price is different at the counter. The price is different at the checkout. Not for this place, all restaurant depots are the same.
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June 2023 by dennis bonilla
Worst customer service, don't even call them waste of time they will act d*** and put you on hold.
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June 2023 by Yoen Matos
I came in to leave my comment regarding the place. I am a customer of the store and I read several comments. I wanted to take the opportunity to congratulate Miguel, as they call him the cheese boy, I am always bothering you to help me, thank you very much for always having your help, I see it's not just me, thanks for your work
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June 2023 by Dayi Macia
I've been shopping at jetrod for some time, sometimes I need help to enter the products in the cheese and meat section. The only guy who always helps you is one named Miguel, thanks for your help.
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May 2023 by Carlos Eduardo de Jesus Rodriguez Genatios
Really bad treatment from the Employees, today I was about to call the police, my father ask a guy working there if he was able to take a can of coke that was high in the stan, the guy didn’t even pay attention to my dad, then my father ask him again the same question, and all of the sudden he replies with bad behavior saying that’s not his problem, I ask the worker (dark skin color cuban) why does you have to talk to my father with that behavior he is just asking you a simple question, then he got angry and start saying that it’s not his problem, that he talks however he wants, with a high voice tone, approaching me as he was in a way to fight,complaining about and still he was saying you can go up and take it in a mocking way. I reported it to the manager but this type of people can’t be working in a place where you deal and talk to people! Really bad experience, this person should be out that type of work.
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April 2023 by Jose P.
The worse is short it's horrible as a store workers , customers services , there just one guy worthy, he always said have a answer and help the customer !
