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August 2024 by Camacho Dental
Horrible experience w Amerigas. 5 days waiting on gas and the order was cancelled multiple times. They won’t come even if you ask for emergency service which is charged
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July 2024 by Juliana Quaresma
We are very pleased with your work.
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July 2024 by Ursula Puga
After last survey.
Someone from Amerigas showed up in my house without notifying or contacting me, to check gas leak i mentioned on survey. I was not home, person at home talked to them, they checked gas leak and said maybe a small leak in dryer they were going to leave gas closed (bylaw) told them to remove Tank since i was not getting new gas dryer. They never mention $99.99 gas tank service fee for leak check (in 12 years for the first time) and then got an invoice of 199.99 for gas tank removal they never mention either. This company Amerigas is very sneaky at not saying prices, and then say it is in terms and conditions on back of bill that you never see.
They have to be upfront with charges, not sneak them at the end.
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July 2024 by Davare Floors
SUPER HOT
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June 2024 by Richard Purtz
Poor communication skills. Service personnel didn't speak English. Scheduled services not completed on day promised. Customer Service Representative had limited information and no authority to resolve our issue. Leaking company equipment put our home and family at risk of losses. Then no gas for 8 days.
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June 2024 by Angela R
You have conartists like Carlos Pagan working for this company. Hopefully someone will come and clean house. Can't do business with crooks.
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May 2024 by Joseph Maer
Signed up for on line billing, which I get and pay. ALSO, get paper bill and get charged for that,
WHICH I DO NOT PAY!!!!! OBVIOUSLY LEFT HAND DOES NOT KNOW WHAT THE RIGHT HAND IS DOING!!!!!!!!!!!!!!!!!
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May 2024 by Roberto Cavallini
The agent at the phone listened me and my case.
She understood and she was able to help me
Smart and professional.
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May 2024 by SUSAN BOUNDY
Terrible communication etc
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May 2024 by Bragi Sigurdsson
They called and offered to fill my tank for less since the price of gas was down. Good company.
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May 2024 by Edgar Ariza
Poor Justification to my concern
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May 2024 by EMSARDOU
We can not even check one star, we do not understand what is going on with this company. they are so unreliable, skipped delivery without informing in advance. Do not help when we have serious issues. it is impossible to communicate with them. they do not care for their ten years old reliable customers. IT IS A DISASTER.... We are compelled to see how to file a proper complaint for loss of business.
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March 2024 by Lino Fernandez
Your customer service is outsourced to other countries. Can never get a US based agent. You shut down access to our local branch. Your name is AmeriGas as in American Gas not IndiaGas or Philipine Gas or Asian Gas. . You show up unannounced to deliver gas that was never ordered. You charge whatever you feel like charging. I really do not like doing business with you. If I had other options I would drop you like a hot potato.
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March 2024 by Javier Saugar
I am very satisfied with the attention and service.
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March 2024 by Maria Suarez
I would assume they are in financial trouble.They marked my tank with a red tag without providing any explanation.After at least a few weeks of calling, we finally learned we needed to move our pool pump or gas tank - both done with permits and to code. (Neither service does Amerigas provide) - we also had zero clue how far to move it. Almost $4k later, the problem is solved and we are ready to fill the tank.Clearly they do not care for their overcharged business (about $1 more per gallon than competitors) because we’ve been waiting about 4 weeks to get it filled. As of writing this, we are critically low. According to their notes, our (broken) gate is locked and they cannot enter. I tried again, and removed the STRING holding it closed and the actual breeze opens the gate. I cannot let the dog out bc as I said - it swings open with a light breeze.Guess what?!? Our gate seems to be magically locked!!Do yourself a favor and call around for other companies.
