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May 2024 by Andrew H
I came in on a Saturday to buy a large document envelope and mail off some paperwork. There were quite a few people coming in, but most were dropping off packages. I didn't have to wait long to get my envelope and get it mailed off. The hazardous material question isn't intuitive because the Yes button is green. With yes meaning that you are mailing a hazardous material, fragile material, liquids, etc. The computer folks should change that.
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April 2024 by jacklyn jackson
There not doing there job
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April 2024 by GHOSTIEFK8
7 times now my mail was delivered to another address bc the drivers don't pay attention. Constantly having to drive up to the office to complain. I have a PO Box for my Tiktok and that works out fine.
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January 2024 by Elizabeth Rowland
Honestly if I could give them 0 stars I would. Rude staff, nasty attitude, and tried to tell me a “rule” they had as to why they couldn’t mail my item . When asked to see where it states that they couldn’t show my the proof as to why they wouldn’t do it yet I’ve done it before there and another branch.
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December 2023 by Del Dunn
It took way too long to deliver mail to Milton ,and Fort Walton Beach. I had to issue new checks and stop payments on rhe original checks. I told the Post Master that they owed me about $75,00 that the bank
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October 2023 by stan hunt
Could not deliver the package? 216 Starfish Rd?Mary Esther,Fl32569
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September 2023 by teresa wong
Goid service but long lines
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April 2023 by Gayle Ochs
This is the Mary Esther post office. The staff here is extremely kind and considerate and helpful! I have been coming here for years now and have never been disappointed with the service or the staff!
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March 2023 by Ana Laura Ortiz del Rio
thank you! they are an amazing and friendly team. They are attentive and efficient and help you at all times! They are patient and they are also all so beautiful! thank you! Thank you very much for doing your job so well!
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February 2023 by MariaF
I would like to know is ANYBODY actually running the Mary Esther branch and the very horrible (past several years) FWB, branch?????. This is just one of many things, to many negatives to list, but this one, is most recent. We were left a very bad damaged bent key to open the extra mail box that is under the regular mailboxes for larger than the regular mail. Obviously will not work. My parents were left a key that was bent almost into, a month ago. Where is the management??? Why is this allowed? Did all the supervisors leave, get fired, or what? And the FWB branch is scary to even drive by, run down like in the projects, much less go inside, only thing missing is grafitti. And the bent keys and broken keys is beyond ridiculous from both branches. If the post master received bent n broken keys I'm sure he would be P.O. and get it taken care of. I work 12 to 14 hrs per day, I'm off one day per week, one day to do everything, I'm exhausted, and I get bent keys and can not get my mail. Who has time to drive to post offices and wait in lines of seriously understaffed, giving me major migraines. The reviews are horrid. And I can relate, unfortunately.
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February 2023 by Candace Vilain
I've always had negative experiences with Post Offices but I absolutely love this one!!! Carollann and Darren were so kind and helpful!
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September 2022 by Mai Anh Nguyen
Staffs at front desk are helpful and friendly
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September 2022 by Desirae E
The ladies working were so nice and friendly!
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September 2022 by A S
Can the mail carriers not read an address? I am constantly receiving packages from USPS for the street behind me.
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September 2022 by Summer D.
One employee 20 customers waiting in the line!!
Sorry I had to give one star!!