“Leah Wilkes - met her as I was dropping of a FedEx package and she was so nice and friendly. We talked about how her and her husband decided to open this business and was truly impressed. This will be my go to place for my Qwik Pack and Ship needs! :)”
“The shining jewel of Fort Walton Beach. The service is quick, the workers are helpful and friendly, and this shop provides more services than I had imagined. I always go here to drop off packages.”
8AM - 6:30PM
550 Mary Esther Cut Off NW #18, Fort Walton Beach“I had to make time to post this review. I have chosen this Mary Esther cutoff UPS location to mail to take care of my shipping needs, which it's not often. I am ALWAYS provided with great customer service, no thought. My most recent wonderful experience was on Monday 12 August, at around 5:00 pm. There were 3 young ladies who immediately greeted me with smiles and welcoming words. I was so relieved after leaving the UPS partner location on Beal Parkway near Racetrack road. That lady was very condescending and rude. I chose to not give her the time of the day or my business, so I drove to Mary Esther cutoff UPS.
The ladies shared the hectic Monday had experienced. I told them I was amazed that all 3 of them still had such authentic high spirit and willingness to help customers.
I hardly leave reviews, but I had to let UPS customers know, this is the place to take your business to. Hope this helps UPS customers and the 3 ladies get recognize for going above and beyond.”
“When I my package was beat to all heck making it to my friends they ensured that it was replaced. Thank you so much UPS owner for helping those many years ago get my money back. It was a life saver.”
“The team at this store are super helpful! Even though they were super busy they helped print, coil bind and ship a high priority package for my Dad’s 90th Bday. Martian - kudos to you providing me some slack today after I made an error. I was willing to own it and pay again, but you allowed me God’s grace. Offer to fish AK remains open.”
“I spoke to two different employees that were not able to give me a solution about a lost package. One of them did not even speak good English. Then I had to ask for their supervisor, so they transferred me to Mr. Walter. It was thanks to him that I was able to find a final solution. He is a great professional, extremely patient and truly helpful.”
10AM - 1PM 4 - 7PM
219 Santa Rosa St SW, Fort Walton Beach“A UPS staff member went above and beyond to help me with receiving my package. Their online services and over-the-phone automatic support services were not very user friendly. I am so happy I went over to the office and had someone help me!”
“I came in on a Saturday to buy a large document envelope and mail off some paperwork. There were quite a few people coming in, but most were dropping off packages. I didn't have to wait long to get my envelope and get it mailed off. The hazardous material question isn't intuitive because the Yes button is green. With yes meaning that you are mailing a hazardous material, fragile material, liquids, etc. The computer folks should change that.”