“I've been coming here since the store opened (and went to the store that was before it, 30 years ago!)
Rob and Duston are the two I seek out, and greet by name. They're amazing. -- The Operations/Store Manager is a familiar face, and has been there 28 years. The rest of the crew are all familiar as well, but Rob and Duston.
Don't want to waste your time? Seek them out!”
“When I my package was beat to all heck making it to my friends they ensured that it was replaced. Thank you so much UPS owner for helping those many years ago get my money back. It was a life saver.”
8AM - 6:30PM
550 Mary Esther Cut Off NW #18, Fort Walton Beach“I had to make time to post this review. I have chosen this Mary Esther cutoff UPS location to mail to take care of my shipping needs, which it's not often. I am ALWAYS provided with great customer service, no thought. My most recent wonderful experience was on Monday 12 August, at around 5:00 pm. There were 3 young ladies who immediately greeted me with smiles and welcoming words. I was so relieved after leaving the UPS partner location on Beal Parkway near Racetrack road. That lady was very condescending and rude. I chose to not give her the time of the day or my business, so I drove to Mary Esther cutoff UPS.
The ladies shared the hectic Monday had experienced. I told them I was amazed that all 3 of them still had such authentic high spirit and willingness to help customers.
I hardly leave reviews, but I had to let UPS customers know, this is the place to take your business to. Hope this helps UPS customers and the 3 ladies get recognize for going above and beyond.”
“The team at this store are super helpful! Even though they were super busy they helped print, coil bind and ship a high priority package for my Dad’s 90th Bday. Martian - kudos to you providing me some slack today after I made an error. I was willing to own it and pay again, but you allowed me God’s grace. Offer to fish AK remains open.”
“I was in a jam and need door flyers quickly. Well they made that happen for me the same day with awesome customer service and lighting speed printing. This earned them a customer for life.”