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March 2024 by rafael ramirez
Great people and service. Never had a bad experience going there.
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March 2024 by xaviar duncan
You did ok. Ive been spending lots of $ at your store for many years , but everytime I enter the raffle I don’t win that’s not right !!!!! It sucks!! I’m gonna stop spending my $ at your company!!! You need to fix that!!!!
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January 2024 by Mariana Vargas
I’m not one to leave reviews ever but I just have to share my experience at this store. I had the worst customer service experience at this location, the manager Jay was on the phone and didn’t care to attend to us until we asked. He states he was in a “conference call” which I ask if another employee could attend to us in which he replied “no ma’am I can multi-task in a rude manner. I was trying to help my friend return his shoes in which he immediately stated quickly that they had been worn. We just needed a size exchange. I was also looking for a pair of shoes for my daughter. I have worked customer service especially retail for many years and we felt extremely disrespected. Do better.
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December 2023 by Aisha Mcgriff
Visited this store on yesterday. Costumer service that I was given from Shannon an J was outstanding. Started with a gentleman that I believed may have been new. Shannon stepped in to help do teaching and training. Her personality and knowledge of what needs to be done amazing. J checked me out and his personality and eagerness to stay engaged. The two of them were amazing and I have came to this location several times and costumer service was not there.I also visit the other location in mary Esther and Crestview fl. They need to send J and Shannon to these other location just to train on costumer service. I enjoyed my time in store.
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December 2023 by Sabrina Nigro
Customer service was excellent I was just a little up set because you guys offer to scan and see what kind of discount we can get and the text thing didn't work
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October 2023 by Brianna Morfesi
Worse customer service experience I’ve ever had. The man who answered the phone seemed as if I was bothering him for checking for a shoe. He stated he doesn’t have the shoe I was searching for in an 11. I then asked if he carry’s any dunks in the store he responded with “um yea…” I then asked which ones and if he had a 10.5 in the color I was asking for he said he doesn’t know. I then asked if he could please check. A long paused in between and he said no I don’t. I have a 10 or 11 1/2. I then asked if I could order through the store and his response you can order online. I said do I can’t order through the store he said you can that’s if you don’t want to come in. I was so upset it’s his customer service I hung up the phone. I will be taking my service else where.
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October 2023 by John Hagler
I've tried and tried to give hibbetts chance after chance. But they never have the shoes, shirts/clothes, or hats that I'm looking for. The items they are trying to sell in the store would sell great in a urban area, but not here. Their running or casual shoes sucked, their hat selection only matched jerseys, and they had no college gear. When I asked where certain things were, the employee told me I could order it online, I told him if I wanted to do that I wouldn't have come in the store. I really hate that this store has gone this way. Don't waste your time going here!
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October 2023 by Rosenber Laurel
I won on a raffle, on a pair of sneakers, went in at 10:00am was out of there at 10:02am customer service was on point.
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September 2023 by Jayme Arens
Really think this company needs to do military discount being so close to a base.
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May 2023 by Tish C
sales associate not helpful at all, instead on their phones talk to each other or about each other.
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September 2022 by Carballo Perez
I got the Nike Air Force and they have nice shoe
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August 2022 by Jim P.
Waited 10 minutes at the shoes looking around for some help. Staff was to busy talking about white people and how crazy they are. Just had to leave and order shoes off line.
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May 2022 by Grimey D
Definitely love outfits with the matching shoes on display so its easy to put together. Great prices too and it seems they are up to date on the styles.
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April 2022 by G PCM
Hibbett sports abandoned youth/kid athletes by not stocking discount sporting equipment and focusing on being a "fashion store"
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March 2022 by Brad Rankin
Very clean and call light workers. It has lots of sports equipment and urban / sportswear for sale. All that being said, just like all the other Hibbett stores this one was very overpriced!I've worked in and four different retail Associates in and out of the last 30 years. I understand people have to make a profit oh, but there's a huge difference between making a profit and screwing people over!You can get most everything in the store at Walmart???
