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October 2023 by Vailen Smith
I wrecked my car a little over a week ago and everybody up here has been so helpful and compassionate. They're got my future business!!
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October 2023 by Albert Downs
Would have given 5 stars but I think over priced but driver was very nice.
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September 2023 by vicki mcmackin
Mallory Towing saved me after AAA left me on the side of I-10 for several hours. I called and they came quickly. The driver Mike was very friendly and helpful. I hope never to need a tow when I'm hours from home again, but if I do I hope it's within Mallory's range of serviceService: Car towing
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May 2023 by Marie Holland
They were great very good service?
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April 2023 by Kaitlyn Hayes
Very professional and friendly, talked me through everything. Highly recommend!
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February 2023 by Daniel Lewis
Dispatch was efficient and friendly. David, our tow truck driver, was very helpful. He let us sit in the cab of his truck to stay out of the cold and even dropped us off at our home. Very good man and very good towing service.
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January 2023 by Heather Cooper
We had a great experience. I would definitely use Mallory Towing and recovery again. Lynn was great . He got us to our destination safe and sound.Service: Car towing
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June 2022 by Rebecca Ratliff
Fast efficient service. Driver was very professional and kind.Service: Car towing
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November 2021 by Tom Yelton
Professional and punctual
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November 2021 by Justin Yelton
Wonderful company, very professional and fast
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October 2021 by Michael Durden
BEWARE!!!I am usually not one to post however, today I feel forced to protect others that may fall victim to the unprofessional business practices of Mallory Towing and it’s owners methods of doing business. With this, I am also following a professional protocol of filing formal complaints with respective regulating agencies, in the hopes that this is not an issue for unsuspecting others caught in a bad situation.It saddens me to think my experience would be so much less than positive as a local trying to do business with locals.Over the weekend, I had requested transport/tow quotes from several Jackson County businesses for a Transport of a vehicle from JC to the dealership in Tallahassee, so as to make a decision and to provide whichever company the appropriate time to schedule the non emergency completion of the transport, in following days.Upon speaking with several companies within the county and getting various prices, not having needed this service before, I decided since I had seen an onboard style Mallory truck in my Mom’s neighborhood that it would be easiest to just have them utilize their close proximity to pick up and tow from that point, especially since they seemed to be able to complete it the next day.During Sunday’s call, I was given a quote and agreed to that quote and to have someone schedule the pick up for the next morning. I went on ahead to the dealership Monday morning awaiting the call I’d been told I would receive in order to handle arrangements for the incoming vehicle. Upon arriving at the dealership and securing arrangements with the Service Manager and waiting to hear, I finally reached out for an anticipated ETA of the Towing vehicle. All still seemed well. That is until, I look up and see my vehicle being towed behind the Tow truck and another vehicle atop. That was my first shock, as I wouldn’t have approved that style of tow for my un-wrecked vehicle. My next shock was at completion of delivery, I was given a price that was substantially more than quoted and also came with additional surcharges on top of the inflated costs for not paying in cash. If I had known of this, I certainly could have and would have, made alternate arrangements. It was also at this point that I was made aware that Mallory did not honor AAA.While I see honor and integrity as a cornerstone for doing business, today I have learned that is not the method being practiced by Mallory Towing and Recovery. In taking the time to be completely adult and professional about my particular situation, I hope that the owners of Mallory will adjust their poor methods of business along with how they complete their dealings and communicate with others! MDService: Car towing
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September 2021 by Brenda Morse
AWESOME BUNCH OF PEOPLE.
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August 2021 by autumn baxley
My tow driver, David, was extremely helpful & courteous. He showed up quickly, was gentle with my car, & went out of his way with great manners (& literally to get me to my second choice in repair shops.) Would definitely recommend these guys.Service: Car towing
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May 2021 by Team Ultimate Exposure William & Bug
So last Friday my wife and I got on the road with one of our clients bus conversions. We were taking it from Tampa to Dallas. Well we got off the road at exit 71 of the 10 fwy to get fuel and next thing you know the bus stop Poland would not start. We were right at a intersection so not a great place to be. We called up Mallory towing and the owner Himself came out to take the bus to a local shop. He told us he would be there in 45 or 50 minutes and he sure was. These guys were very professional and took very good care of us. After we towed it to the shop. They took us back over to the exit we broke down at to drop us off at a restaurant to wait for a friend. If you all ever need a company to tow your vehicle and your in this area call these people you will be happy you did
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May 2021 by Julie Powell
Ellis.... Without a doubt he rolled in and saved the day! Being stuck on the side of a busy interstate on Easter Sunday isn’t ideal for two women; especially for two hours while Toyota dropped the ball. Thank you for such prompt, professional service. He went above and beyond and the dispatcher did as well, but sorry we didn’t get his name. I hope I’m never in need of roadside assistance in the area but if I am, without hesitation I’m calling Mallory!
