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September 2024 by Shavonna Baxley
Ford service department, specifically Joey Ham, makes it so easy to have my services done. No hassle . Drop it off and they park it for me when done!
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August 2024 by Hilton Howell
I love Chipola Ford! Bought my first Mustang GT there. Service is great, fast. Everyone is extremely friendly and one of my best friends works there and takes really good care of me as he would for any customer. He's just that kind of guy!
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August 2024 by Mary Beth Kaminski
Always good service! Thank you Chipola Ford! Friendly & helpful, always know you by name as well as your vehicle?.
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August 2024 by Linda Basford
Prompt service and personnel very nice, helpful and courteous.
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August 2024 by Michael Harvey
I had major electrical issues. started out w no ac blower fan but took 3 visits to troubleshoot. Issue was intermittent, turned out it was a complete replacement of power distribution box and associated wiring harness (2017 F450) Tech did a very detailed job of troubleshooting to completion. Logistics of parts was 1st issue, then it was shop being understaffed. Finally tech was given time to complete repair. All in all it was almost 4 weeks to completion and this was last time it was taken in for repair. I still give the shop good marks for communication and overall repair. I'm retired and have another vehicle and I'm a retired tech by trade so these type of repairs can be very complex. 3 weeks out and repair seems fixed. Thanks to the Ford people at Chipola Ford here in Marianna, FL.
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August 2024 by Annie Porter
This was the first time I had a problem with getting the service department, have had my cars serviced there for many years.7/25/24
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August 2024 by Jonathon Barber
I brought my car up here for a recall in the air bag. After them having it for a month, I just came and got it without it being fixed. Not even an apology. They don't stand behind there products. Might as well buy a Honda.
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August 2024 by Steven Kilcrease
We went there to look at cars suvs . Kim the sales person was very informed on his products and was nice to deal with . Thank You .
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August 2024 by Roni Haught
Very professional
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July 2024 by Josh Miller
Very friendly very helpful thank you
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July 2024 by CatDaddyRon1
I have taken my 2008 Ford F150 to Chipola Ford for the same issue twice. Truck won't start again after driving. I personally replaced the starter, crank sensor, fuel pump and filter. First trip they couldn't reproduce the problem, until I got stranded a block from Chipola Ford. Second time they worked on the truck they thought it was due some loose wires and old parts. However when I got back to Chipley from Marrianna approximately 35 miles I was stranded at the gas station. Now I'm being told it maybe a Crank module? We will see if 3 times is a charm.
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July 2024 by Mrthekid tw0
My mothers vehicle went in for a recall a week ago and they haven’t done any work whatsoever. They said there’s one vehicle in front of her’s and they won’t be able to get it on a lift to work on it for another week. They have been very vague with her and are not being straightforward.
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June 2024 by Charles Killingaworth
Good customer service and experience.
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June 2024 by Brian Bearden
I was passing thru and needed a battery. No appointment and just pulled in .. They replaced the battery and got me going very quickly
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June 2024 by Mark Knowlton
They had the warranty part in stock, it's an old building so there's a few chairs that they call a waiting area for folks getting service but it's a small town dealership.
