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October 2023 by Miranda Wilkins
My favorite jeep dealer! Best service center! Always helpful!
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October 2023 by robert beauchamp
The service department is awesome!! I used to try to find a cheaper place and learned the hardware. I won't let anyone else touch my vehicles. Thank you for being honest, professional, and committed to quality!! -Beau in the 09 Ram 1500.
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August 2023 by Lisa
Worst customer service ever if you have a problem vehicle broke down only had 30 days and 300 miles I'd put on it and had not even made my first car payment basically gave me the run around I had to use my AAA to have it towed to Marriana and told them if I had to pay 200 dollar deductable I was contacting a Attorney ? well 2 days later engine light came back on I'd had only driven 77 miles now because it's less than the detectable I'm outta pocket if you have trouble Call BBB Attorney General and corporate don't forget the Attorney I know I won't!!!!!!
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August 2023 by Joe Syfrett
Super easy to get what I needed done
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April 2023 by Vernon K.
In the last 8 months, I have purchased 2 vehicles from this dealership. The sales team and finance team do a phenomenal job. Everyone is respectful and very helpful. They demonstrate a service above self approach to their customers which is very important. The vehicles are priced right and the customer service seals the deal. Thank you so much for everything. -Jr Kemp
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June 2022 by Thomas Steckel
Tippin' my hat to Bob Pforte's service department. Dropped my truck off on short notice due to some power problem. They squeezed us in, diagnosed the issue and made repairs on the same day when I expected the truck to be in for a few days. Thanks again to the service crew for such a quick turn around! Much appreciated!
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April 2022 by Angela Bullard
Very pleased with the effort they put in getting me a new ride! I recommend everyone to stop by and try them out!
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April 2022 by Tara Judd
On two separate occasions I have purchased the oil change package. Past two times I went to get my oil changed they claim I dont have any oil change package . Today after arguing with the service manager for 15min they finally admitted they put the wrong milage in the computer and I did have two oil changes coming to me. Pretty bad when you pay for somthing and then have to argue to get what you paid for. Been going here 10yrs. Probably about done.
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March 2022 by Ramona Rivera
I received a scratch flyer in the mail that I won a 75" tv and So I went there to pick it up. The Sales Associate who spoke to me talk me that it was just to bring people to their store. They were also suppose to be offering Walmart gift card but not they didn't have anything. He gave me to complementary certificates that have already been redeem by someone else. Very disappointed
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February 2022 by Tanner M.
My family has been doing business with Bob Pforte motors for a long time and has always had great experiences!
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February 2022 by Steele Sellers
I went to this dealership to test drive a Ram 2500 tradesman to possibly trade in my Rebel. The Ram 2500 was $8k over priced on CarGuru. I found a 2020 Power Wagon for $2k cheaper in Panama City (which are ridiculously high) with 22k miles on it and the 12” screen on the dash.After speaking with a salesman with the Bob Pforte he took my SS# and pulled my credit to “run numbers” but refuses to tell me what my trade in value was OR what numbers they ran were?They want me to get a co signer when I have fair credit and I’m not over in debt to income ratio. I have called and asked to speak to Tyler (the finance manager) two times and left messages with the receptionist. I have not got a call back.The receptionist are rude, the salesman are inconsiderate, and rude.They asked my fiancé if she had good credit and wanted to run hers as well. I chose to just finance in my name and then the salesman refused to work with me.This is a poor salesmanship and a poor company to do business with.I’ll stick to shopping out of the panhandle.I can buy the same vehicle out of the panhandle and pay $200 in fuel to go get it, have the numbers ram over the phone, and get it 10k cheaper with the favor of my trade-in ready as soon as I get to where I’m going. This company SUCKS.
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January 2022 by William Decker
I was there to pickup a non-running vehicle for our son. We had problems loading the vehicle onto the trailer. The sales manager that came over to unlock the gate for us went and got four additional people to help us get this vehicle loaded. When I asked where I could find an air hose to inflate the trailer tires, he said bring it by the shop and they’d take care of me. I didn’t spend a dime at this dealership, but they treated me like I bought a brand new vehicle from them. Thanks so much for your assistance!
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November 2021 by Richard Haire
Was told due to National shortage shortage, the truck you chose in our inventory does not meet the criteria in which you stated as far as the monthly budget you outlined. Our online pricing is firm, not negotiable at this time. Never been to a car lot and told they don't negotiate! In my opinion these people don't want to sale vehicles. It's ok, I got my truck at a great deal from a real dealership. Stay away from this place!
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August 2021 by Carlos C.
Don't take your truck to get fix here ! Every time I took my Dodge Ram to get maintenance here it would have the same problem a week later !
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August 2021 by Chuck Raab
I brought my dodge 2015 pickup in here because it was the first place I could get it in. Today is day 3 that it's been here. Very disappointed in the service department. Say that they only have 1 mechanic certified to do the work on the abs system , so he had a family emergency yesterday and they had no one else to work on it. This morning I called at 930 am they said that it would be 2 hours. Showed up at 1230 and they told me 2 more hours. 3 days to do a job that they quoted 5 hours on.
