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August 2018 by Pat B
It was so bad I don't know where to begin...Girl at the desk asked if we were going to use the showers - we said yes and she then went in to say the cleaning person never showed up so they were not cleaned...It was raining and we had driven from Memphis so didn't want to go any farther. The Goid Sam app said it had cable, picnic tables, sewer, water, restaurant, lake, pool- it sounded great! Well, restaurant was closed, low hanging electric lines limited where we could park, it rained so it was a mess- no cement and no pavement! I found the electric and once we got in I locked the doors for the night!It was creepy - lots of people that seemed to live there. Cats roaming around, and we were sinking in mud and water ...Could not wait to leave - found the sewer the next day but decided not to use it as it was buried under grass and weeds. Never saw the pool. We were more concerned about getting out without getting stuck. The girl said it is being purchased by new owners either today August 1st or next month - she was not sure. It could be a great place but we are now only staying at a KOA - I don't need to be afraid at night ...
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June 2018 by David Justiss
Should have trusted the reviews. No sign of a host and the bathrooms are disgusting. Old band aides and used bars of soap in the shower stalls. Way overpriced at $40 a night. AVOID at all costs.
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May 2018 by L C
Place is disgusting! Don't come here if you like things clean. Not a good place for bigger rigs.
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May 2018 by Julie Douglas
We come every year. Not so sure we will be returning. No more kayak rentals. No musical band nights(playing on memorial weekend)Almost didn't get to eat saturday night at up the creek cafe due to them closing early.(open sign was on) although they were nice enough to let us eat. Customer service was not the greatest while dining there. No broom to sweep our cabin floor. (Office let us borrow a broom but needed it right back)(we went and brought a new one) Mattress in cabin has metal spring sticking straight out of it(ouchie) as well as the rest of the springs you can feel in your back. One tiny trashcan in cabin. Pool was great but don't plan on sitting down around the pool deck any time unless you bring your own chairs. No chairs provided. I'm sad to give this review because this was always my favorite place to come. Arrowhead please step up your game.
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May 2018 by Brooke Hendry
Ok so everyone ready for story time? Here we go! So about a week ago my husband and I put our 5th wheel up at arrowhead and left for a week some family matters. Before we left as we were setting up we realized the our back ac unit wasn't on and notice the breaker kept tripping. So when we got back my husband called to inform them of the issue and what lot we were in. The lady at the desk flat out said “what do you want me to do about it†“we don't fix thoseâ€. As I'm sitting next to him listening to this rude women I'm just shocked. So I decided to call right after him to ask what her problem was. Caught her in a lie saying that my husband never said we were staying there. Um first of all he definitely did I heard him and on top of that why would we call about a problem at a lot if we weren't staying there. Then she said “I'm not the owner I'm sure they can help†we'll duuuuuh why didn't you try and help me get in contact with them in the first place lady! Literally no customer service. My mind is blown on how rude this lady was. And on top of all this the park is dirty and not kept up with at all. They could have had us stay for two more weeks but they lost that money. As soon as we got off the phone with her we packed up and moved to another rv Park.
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October 2017 by Rick Pearrow
Not a bad park but does need work. Grass has over run sites, and sites themselves are not very well laid out. Stayed only one night and neighbor let his cat roam the park and the cat kept coming into my site trying to intimidate my service dog. Overall not the worst but with a little work it could be a great place to spend some time.
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September 2017 by stevelE7661WR
We called around 8pm and they answered and waited for us to arrive. The camp does need a lot of cosmetic work. Cable does not work. The grass needs mowed and there is trash all over. They must use old reservation method b/c they never really knew how many spaces were rented or available and the poor ladies were simply overwhelmed
