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August 2024 by Dustin Spillman
The only reason they got any stars at all was that who I interacted with were nice. That’s the ONLY reason for more than zero stars. They didn’t use the correct size socket to remove and tighten my drain plug stripping the bolt head both directions. The next time I needed an oil change I went to a different place. They couldn’t do it because it required a special tool to removed the stripped drain plug bolt head. As even an amateur, you know damn well when you’re stripping a bolt head it’s not hard to feel and to continue doing it just to finish the job is pure laziness, derelict and disrespectful! I 100% would NOT recommend this place.
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August 2024 by Jess
Great fast service. Convenient! Wonderful customer service. The crew went above and beyond to answer ALL my questions, and fit the needs of my vehicle into my already budgeted budget plan!!!! Thanks guys!!!! They even worked out a plan for future services with included discounts ✨
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August 2024 by Mittie Russ
Showed manners, answered all my questions. I am a repeat customer.
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August 2024 by Shanon Josey
They forgot to put a mile sticker.
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August 2024 by Peggy Hooker
Great service and atmosphere. Professional, all business and pleasant staff. Will use them again.
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August 2024 by Rebecca Baldwin
Service was great and fast and very polite.
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August 2024 by Michael Clayton
Really good guys prompt done a good job and actually I locked my keys in my truck and they took me back to get me another set of keys really good thanks will use them again
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August 2024 by Wesley Adkison
Quite literally broke my windshield (during an oil change) by dropping a large box off of the top shelf directly onto it. They told me that they would report it to their insurance, never heard back from them again.
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August 2024 by Vonda smith
Friendly staff and great communication. Always happy with the service here.
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August 2024 by nicole henderson
Service was exceptional! Service tech removed a rat from my air filter that I didn't know was there. I highly recommend American Lube Fast!
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August 2024 by Brandi Beeler
Quick and efficient!
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August 2024 by Be More
Put the wrong oil filter in my truck causing engine failure, they agreed to cut me a check for repairs but I never got it, now my lawyer in the process of trying to get my repairs
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August 2024 by T H
I was sketchy about using this place, but had no reason to be. Lamont, the manager, was great! He is very knowledgeable and professional and didn’t pressure me into purchasing services/products that I didn’t need. He presented to me the condition of my filters and then let me decide whether or not I wanted to replace them. I also let him know that I was working with a budget ;). I can’t speak on behalf of the other servicemen, but I would trust Lamont. The only reason I’m not giving five stars is because I don’t believe any business deserves five stars. Five stars = perfection… no business is perfect. The best part is, I sat in my car the whole time.
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August 2024 by Latonya Smith
Service was a fast and easy process.
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August 2024 by Terry Mcenaney
Great and fast job.
Both service people were proficient
and friendly.
I left another place earlier because of an unfriendly disposition there.
These guys have it all!
