H&R Block is a trusted tax preparation business with knowledgeable and professional tax professionals who can handle a variety of tax needs and maximize refunds. Customers can choose to work with their tax pro either by setting up an appointment at a local office or through remote options like the Digital Drop-Off service, where documents are uploaded online and reviewed by a tax expert. The staff are praised for being friendly, helpful, and caring, making the tax filing process easy and enjoyable. Many clients appreciate the expertise of specific tax professionals, describing them as knowledgeable, smart, and professional. The company takes health and safety seriously by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing to keep communities safe. Overall, customers feel valued and confident in the service provided, often highlighting the professionalism and kindness of the staff as key reasons for their satisfaction.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee