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February 2024 by angel fouts
Not happy that I could not pay for the rental myself. The whole purpose was to rent a car and pay for it myself without inconvenience to my husband. Thank God he was with me and able to pay for it.
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December 2023 by Ali z
The guy is overhere is very helpfull
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December 2023 by Elliot A.
Great! Good crs & service employeesHighly trained & recommended!
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December 2023 by madam Alexis
This location needs new management and staff ! I faced discrimination today ! ! Those men over there are the most disrespectful , lack of customer service , slow and detached from their job persons, that I have ever seen !! People are walking in waiting for hours etc and they are taking who they want to first !!! They need help !!! Management !! Help them, they need training! They are also racist !! I experienced it today with Alex !! There has got to be more to it ! The police need to investigate ! I am a trained professional and I see what’s going on ! I will also be calling the better business bureau ! ! I will not stop until things are changed !!
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October 2023 by Yuri Barião Thé
Always easy process to pickup and drop off a car!
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August 2023 by Jean Beales
Recently my husband rented a car from Avis for his job at Uber . He stayed local and was dinged $30.00 in tolls. The second week $35.00 he had only used the tollway once. The third week again. After dropping off the car due to Avis helping themselves daily to his bank account he gave back the car. They have dinged him twice already and he doesn't even have the car anymore. Either someone is on drugs or it's flat out greed, but I reported it to the FTC. I suggest anyone else having the same problem do the same.
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August 2023 by Chiquita Middleton
Wide selection of vehicles to choose from. The staff is warm and friendly, prompt and expeditious service. Definitely my new favorite car rental location.
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August 2023 by Salim Akida
Gentlemen name Alex amazing...nice person ...good worker
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May 2023 by Cindy Charles
The car had tiny dead bugs in it. The tire blew while on my way to my destination because it had low pressure and they never told me. The spare tire was too narrow and also had low pressure, so I had to just go back home because it was too dangerous to keep going to my destination. This location is very ghetto and looks like a trap house which was a huge red flag. The only good thing is that the car had a full tank. I should have just sucked it up and paid the cancellation fee and rented with someone else because this is the worst experience I have ever had. NEVER rent from these hoodrats ever!! Go literally anywhere else!
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December 2022 by Brent Samuels
Dad had a reservation for the car and paid for it over a month in advance... nd isba avis preferred member.we're told our car was in a spot... walked out. Nothing was there. Went back in and was told that someone was going to bringing us the car. An hour and a half later They bring us the car... I would never recommend them to anyone. Nor will I personally never rent a car from them after this experience.
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November 2022 by Lisa Schmidt
I had the pleasure of renting a vehicle from this (Margate) location for the first time a few days ago. From the moment I made the call through the day of pick up and the day of return it was such a nice experience. Alex made the process so smooth, taking time to listen to what my needs were and ensuring all my concerns were addressed and met beyond my expectations. Alex was nothing short of a professional. As a local (city of Plantation resident) who normally uses other rental car options, I must say you’ve gained a new customer. Alex, your kindness and professionalism is top notch and very much appreciated! Our family had a great trip because of you! Til next time!
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October 2022 by Brooke Anthony
I will only go to this location from now on. Michael was the rental agent that assisted me. His customer service was amazing. I really appreciate that he stayed over 30 minutes past closing time to make sure I was able to get my rental. Best experience I’ve had at a car rental location EVER!
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October 2022 by Oscar Marin
This location doesn't have the vehicle you reserved and the person attending this place doesn't help you resolving the issue, he is more interested in listening his music and talk to his alexa.
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September 2022 by Stephanie Marcoux
I always have a positive experience at this Avis location. I visit the location once a month, sometimes more, to rent a car for corporate travel. Alex is fantastic and he takes care of his team. One time I was concerned about a tire pressure issue and brought the car back. Patrick checked and refilled the tires before a long drive. When comparing Avis to other rental locations, they offer quality cars and I love how they actually answer the phone if you call with a question and give you your receipt promptly when you return a car. The cars are given to you with a full tank which was never the case with the other rental location I used before. Yes, it might be hard to track down an available vehicle nowadays, but if you are patient and kind, you will get wonderful customer service. Thank you Alex!
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September 2022 by Terry H.
Just got a message from this location, 1.5 hrs before schedule pickup time saying they would not have a car for me. When I called, they back peddled a bit that they would not have one at 4pm, but would call me when they had a car available...In my 50 years of rentng cars ive never had this happen.