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September 2023 by Tyisha Costanzo
I have received excellent customer service upon my arrival. The service was great
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August 2023 by Unicorn X.
I have taken my vehicles to Atlantic Coast, and every time has been an amazing experience! They are very professional and personable! Great staff and wonderful work! I would recommend them 100%!
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June 2023 by Kathleen S.
I just picked my car up from Atlantic Coast Collision. It's like I have a brand new car. There was water damage inside and they took care of me and my car. They kept me informed by calling and sending me automated texts with updates. The front desk ladies are all awesome. All my questions were addressed. They are busy but I felt I was the only one they were dealing with. What are you waiting for??? Stop by!!
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May 2023 by terri barnes
Had a minor accident and was referred here by the dealer. They were FANTASTIC. Been awhile since I had an accident and they were patient, I called a couple of times, explained things to me, gave me a time frame and also said parts may be on backorder so it may be a bit longer... had the car for two extra days. They did a walk around BEFORE I dropped the car and again when I dropped it off. When I picked up my car she was shiny and clean, inside and out. Repair looked great and I got another walk around. Facility is clean, staff is pleasant and knowledgeable. Would recommend them to anyone looking for auto body repairs.Services: Auto body & trim repair
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March 2023 by Laura S.
No one wants to be in an accident , however if you are in one and need a collision shop for your repairs the only place to go would be Atlantic Coast! From the beginning their customer service , compassion and communication is top notch! Of no fault of theirs parts are on months of back order, they kept me informed. They dealt with all the insurance issues and the Jeep dealership for additional issues. Special shout out to Kiana, Nikki and Lynn for great customer service !
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February 2023 by Briana C.
I drive a 2023 HONDA HRV and I had made a dent on one of the doors. I was very upset with myself because it is a brand new car and I wanted to go to a place that I knew I could trust. I'm glad I went with Atlantic Coast Collision. I told them I wanted the dent gone as if it never happened and that's exactly what I was given. At first, I was very nervous. I did not know if the paint was going to be a good match or if they were going to be able to remove the dent that happened to occur on a difficult spot on the car. I was flabbergasted at the result when I picked up my car. It looked brand new as if I just got it out of the dealership again. Very happy. They are professional and skilled.
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June 2022 by Allan W.
Let's just say.. I'm a food not an auto guy and had NO clue as to where to go for a mishap by AT&T's contractors crew. Quick back story...my car was sitting in front of my home, crew was hired to dig cable ditches for fiber. End of the work day the crew was trying to load a ditch witch and it fell off the trailer on to my car. (Major oops, they begged to not call police and report on their insurance which I agreed as long as everything was covered). We wanted to stay local and family owned. Attempted to get 3 estimates and out of 3, 1 responded. Nicki from Atlantic. After my partner went to speak with her and communication seemed quick we went ahead and made the appointment for repair. It took about a week for the repair and it was done when they had said so no issues with that expectation. What I was blown away with was when they pulled my car around front I didn't recognize it. It looked brand new!!!!!! Paint and parts 100%. I would highly recommend these folks. Family owned, husband and wife. He's Nick and she's Nicki. What a team! Nick rules the roost and Nicki rules the rooster! Amazing, go no where's else. They are that great!!!
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April 2022 by Diana L.
STAY AWAY FROM THIS PLACE!!! I personally want to forget my nightmarish experience with Atlantic Coast Collision but I feel compelled to tell my story hoping it would spare someone else the grief and the aggravation. Mine was a minor damage to the drivers side door. By the time they released my car back to me after 2 tries to "make it right"...the whole side of my car needs to be repaired and repainted. The first time they left dirt bubbles in their paint job in 3 different areas. Second time they had my car for eight days even though Nicky said she'll have it back in a day. Eight days later she texted me to come pick up my car in the morning ..it's ready. Next morning she text's me again to wait until I hear from them. It would be two additional days later when they notified me to go pick up my car. I went in, neither Nicky nor her husband were in the shop supposedly on vacation. I noticed what looked like a real bad attempt to cover up of a new dent they made to the rear driver side door. The color was so off that you could see it even at night. They painted my car a different color than the original. They also painted over the black plastic wheel moldings. Btw I never got a text or a call from them to ask how I liked the job they did. I am pretty sure they are fully aware of how badly they have damaged my car. SHADY and INCOMPETENT as can be!!!
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October 2021 by Meghan S.
Amazing experience from beginning to end. Matt and the staff in general were VERY helpful. The communication as a whole was amazing, they always stayed in contact with me with all the latest updates. I would recommend this place to ANYONE that needs car repairs or maintenance. 10/10 rating.
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October 2021 by L P.
Run run run. Their office staff the women are not certified in car repairs but yet they are the ones who answer the phone n help u. The owner hides in the back and had a melt down when I brought my car back. The other guy I had to keep asking for him about the status of my car. Not professional and wouldn't fix it. He was A cry baby jumping up n down in the office threatening me. This is the owner Nick P he said he was going to call the cops on me if I didn't leave his office for trespassing. I'm a 63 year old woman who he took advantage of. Not reliable
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February 2021 by Karina V.
I was in a car accident back in November and this is where my car was being fixed. Excellent customer service by everyone. Nikki went above and beyond for me and always was up front with me and communicated with me through the whole process. My car looks and drives like a brand new car.
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February 2021 by Lesly M.
Came here for to get some detailing on my car and I am so glad I did. I can't express how great they are! Amazing service, great prices and fast! I am extremely happy with the outcome, my car looks new again! I spoke with Chris V. He was super helpful, explained everything they'd be doing to the car before coming in and was very professional. Would highly recommend for any type of work needed on a vehicle.
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December 2020 by Marcus W.
The team was awesome. Great communication throughout the process and worked seamlessly with my range company. Very professionals DN made you feel like family. Highly recommend them as the work was very well done.
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November 2020 by Debbi C.
What an amazing team of wonderful professionals. After my accident I brought my car in. Not only did I get regular updates on the progress, but when I picked it up it looked brand new. Every detail was met. As much as I hope to never need them again I cannot say enough amazing compliments
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July 2020 by Col. Jose O.
This place came highly recommended, by a good friend who had been very satisfied with the work they had done on his vehicle. Got to tell you, I dropped my truck off for and estimate, and they were very fare about there pricing. if you have an issue with your vehicle. You must stop by this place there good, but more important there honest. Ms. Nikki got me a rental Mat did and awesome job on my estimate , and the body man Ray had my truck looking straight again thanks Atlantic coast. Col. J Oquendo
