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January 2024 by Sunshine Roadside Services LLC
Rude Customer Service, refuses to allow you to even speak after asking you a question, doesn’t seem to want to help. Whoever it was it’s supposed to be the person who orders merchandise from manufacturers to ship to the store. An incredibly simple process completely screwed up.
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January 2024 by Mario Valderrama
I went to buy a coupling that appeared in stock online, and they couldn't find it. They looked for him and he didn't appear.
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January 2024 by Mike S
Stay away. I ordered an item that was supposed to be in stock at this store and would be ready in 15 minutes. It was a 20 minute drive so I got in my car and headed out. When I got there I was directed to some person in the back that asked me if I saw the email. I told them that I got in my car as I assumed to item would be ready to be picked up. The person told me they did not have the item. When I asked why he did not simply call me, he just stated it was an online order (though his store is making the money). He did not offer any additional help, like offering to check other stores. Sorry, but this lazy attitude deserves zero patronage and I HIGHLY recommend you shop elsewhere.
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December 2023 by olaf Johnson
This place is the best. The staff are friendly. They walk up to you at the door and help you find everything you need. Such a great experience.
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December 2023 by Jason Smith
Service used to be perfect! Everyone was always willing to help out, but apparently the staff has changed. Gloria always put a smile on your face, she retired. Sean Is very helpful and kind, the rest of the staff seems bothered to do their job. Very disheartening as I used to love coming to Ace. I am changing my review as I had to bring back 4 fluorescent lights with no receipt. The cashier almost said no. Went and got the manager, he was SUPER helpful and polite like the good ol days when Gloria was there. Thank you to the ones who care!??
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December 2023 by Alopa
Small but full of merchandise. Very helpful sales force. It was a little expensive compared with Home Depot, but it was a nice place overall. Very clean .
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December 2023 by Joel Rosenthal
Great hardware and first rate Benjamin Moore Dealer. Knowledgeable people and a variety of useful products.As a professional painter would highly recommend this store.
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November 2023 by Donald Fritz
They need to get organized, prices mis labeled..better off going to home Depot
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November 2023 by Andrea Z.
I went in for air filter and I had a very pleasant experience. Although they had a bit of a rush, they took their time to help me to find the right filter. It was like getting concierge service. Particularly Barbara and Nancy were so sweet and very helpful!
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September 2023 by Rem L.
I can't believe how well this man Steve took care of me for 2 items that I needed to purchase. I had went to harbor freight twice. First time I asked a workers opinion on comparing 2 items he said he couldn't help. Then I went back to harbor freight for another item and the same guy said he could only help if it's under 2 min since they were closing.
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September 2023 by Barbara Lang
Very impressed with their service. Very will organized.Know there stuff. Thanks!.Margate store....
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September 2023 by Frederick L.
I have been a customer of Ace in Margate since 2003. They are as good as any hardware store I have ever dealt with, including Herrick's Hardware in Southampton, Long Island, NY. Ace Margate are great and have so many solutions to suggest, so much personal attention, and always PLEASANT. I have had to use them for two large plumbing disasters at my home, and they have the most competent people who they suggest for repairs, large and small. They are super trustworthy too. I have enough trust in them that they have keys to my home!!!!!!! Great store, great people!!!!
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September 2023 by stacey miller
It was wonderful. The owner took great care of me. Helped me to get everything I needed to paint my apartment and nothing I didn’t need. Perfect!!! I will only use their store from now on, and u should too
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September 2023 by Charlie Pickens
This Ace has become my hardware go-to for anything not lumber related. They're super friendly and helpful. Their BBQ section is well put together with a large selection of sauces, spices, bbq's, charcoal and wood pellets.
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August 2023 by Daniel May
Always have the items home depot and lowes required special orders for....friendly and helpful people. Ace is really the place
