-
March 2024 by Kenny LaPlante
Picked up inner tube for bicycle
-
February 2024 by Patrick Flaherty
Needed plunger late Saturday afternoon. Arrived 10 minutes before they closed.Clerk was very helpful and I was out of there in five minutes. Big thanks.
-
January 2024 by Jeffrey Cito
This is an outdated location. I have been to well over 20 ace hardware stores in the last 5 years. Very low stock on many items. No Ace rewards, due to theory of data being sold, is what I was told. That is the customers choice why decide for me. I have a choice to make where I shop on the island, I will do what is best for me so I get my benefits.
-
December 2023 by Richard Barber
Friendly service
-
December 2023 by Dr Constance Aria
The best place to get keys made. Takes them no time, and half the price (or less) of the big home improvement stores.
-
December 2023 by Jim Bernard
People ask me: how can you tell the difference between the two Ace Hardware stores on Marco Island. It's a great question. I went to both of them and while they have a lot in common they are also very different.This one features people arguing in lawn chairs just outside the entrance, while the other one had three kids with fishing poles riding bikes in the parking lot.They both had small appliance sections but this one had low shelves and the other one had shelves that went up to the ceiling.Obviously you'll make up your own mind, have personal preference, etc. To me it's like waffles, everyone likes them but some prefer blueberries and whip cream while others slather them in tasty strawberry jam.
-
December 2023 by Brady Schmitz
Love the people here. Very friendly and helpful
-
November 2023 by Tim Pacileo
MY GO TO HARDWARE STORE
-
November 2023 by Ken V.
I am a frequent, as in weekly, ACE customer in Charlevoix, Mi and Boyne City, Michigan as well as several on Marco. I would totally dissuade anyone from using the ACE on Elkcam, Marco Island,. The staff, as others have said are surly and just downright grumpy. I had purchased the wrong drill bit but did not realize it until after I had removed it from the packaging. I immediately put it back in the package and taped it shut. Along with the receipt I went to return it (and purchase some other supplies). The manager (reported to also be the owner?) was rude and condescending walking away before, in my opinion, we had finished talking. He simply said since it was out of the package it was my problem. He could not resell it. ACE should close this store before it further tarnishes their good brand. Interesting that several large signs out front say, "100% Helpful"...BS. Go to another ACE - like Sunshine on San Marco. I know I will!!
-
July 2023 by Dotti D.
A big shout out to Todd from San Marco Ace. The consummate helpful and kind ACE representative. The job was to deliver 40 bags of sea wall stone to my house. The number of bags I should add here, was a guesstimate on my part. After arrival and introducing himself he asked where I wanted the bags stacked and mentioned that 40 seemed excessive. After looking at my sea wall he suggested that 20-25 bags would do the job. He then offered to return the remaining 15 and arrange a refund. He kept me informed of the transaction and saved my having to return to the store. I've never been disappointed with customer service from this store in the past but this gesture was a new high. Thanks go out to this gentleman.
-
July 2023 by Fortuna Vendetta (Lookit87)
Great staff, friendly and prompt with their services!
-
June 2023 by Fritz Stahl
By far the worst hardware store i have ever been to. Worst selection and no stock. Not sure how they are in business still.
-
May 2023 by Robert F
Great personable service and stocked well
-
April 2023 by Davis Stephens
Very rude staff!I didn’t know the phone number associated with my rewards while presenting a coupon. The cashier told me “she had no way of knowing that I hadn’t stolen the coupon from someone’s mailbox. I was baffled, then insulted so I decided to return everything. While I was waiting for the return a sales associate proceeded to mock me for using a coupon. Rudest people on the island. Go elsewhere, the extra 15 minutes to Lowes is well worth the time.
-
April 2023 by Jaqui K.
I purchased a dielectric grease dispenser that was defective. Less than a pea size of grease came out and nothing after that. I tried to return it after two weeks with my receipt and Steve, the store manager, refused to return it as he said since I used it I couldn't return it. I would rate this store zero stars if yelp would let me. I will never shop at this Ace hardware again.