“My First shipment to Honduras from Orlando. By recommendation, travel from South Carolina. Excellent reception and customer service. Lorena is Super recommended.”
“Milan helped me ship my passport in a timely manner, and gave me all the information about passport applications and how to check my application status. Thank you!”
“This was by far one of my best and smoothest experiences at a UPS store. Customer service rep Bridge was very friendly and straight to the point and offered me my favorite Hi-Chew candy. Thanks so much Bridge and for making this a seamless and enjoyable experience to start my day.”
“I highly recommend the place. Miss Eliana treated me wonderfully, she advised me and recommended the girdle I needed. The girdles have excellent quality. I loved them”
“Yesterday the boxes that we sent to Venezuela arrived, in the time they told me, they arrived in good condition, the treatment of the Mr. who went to pick up the boxes, here in Orlando, was excellent, as well as the person who delivered them in Venezuela! I recommend them! Excellence in treatment and excellence in shipping, Grateful to you!!! ??”
“Absolutely love this family ran business. High quality prints every time. They are very friendly, good turnaround time on production and offer many budget solutions for any project. Also greatly appreciate the convenience of submitting requests online. I’ve been coming here for years. Traveling over 30 minutes for their service and will continue to do so.”
“Professional services with a smile from some of the friendliest folks in town!
I have been a loyal customer for more than 10 years and can't wait for the next 10 years, too.”
“Great service, great people. I have a virtual address there (iPostal1) and they do an excellent job handling it; I also ship documents and packages when I’m in town and they are always helpful and friendly.”
“Yesterday, I had to make copies and mail off a very important document for my boss. I was greeted by the friendly face of " Rahul ". He was so helpful with all of my needs. He even listened to me as I was trying to find a solution with shippong a second package overseas. This is a nice clean store and the owner is very friendly. Thanks again Rahul ?.”
“Excellent service, reasonable price to ship goods from USA to Vietnam, quick fast and very friendly. A lot of other gift ideas to purchase and combine shipping too. A+++”
“As a small business owner, this UPS store has been invaluable. Everyone is so helpful and friendly. You couldn't ask for a better, more straightforward experience.”
10:30AM - 3AM
146 S Semoran Blvd, Orlando“Good evening Don Polo, thank you very much for your good service, and the appliances that you came to pick me up 2 weeks ago are already in Honduras, I thank you infinitely for how responsible you and your people who work with you are, thank you for your good service, If they had 100 stars I would give them 100. God bless him, he is a champion!”
“I get all my crates an skids done by theses great guys for over 10 years, and 3 years of my own company! I put a order inn it be ready within 3 days, depends on my order some same days!I truly recommend Craters & Freighters Orlando!3Mmovers LLCRigging Machinery Movers”
11AM - 3PM
4630 S Kirkman Rd, Orlando“I would never normally review a UPS Store but MAN, this place was awesome! We had to do an Amazon return for a vacuum cleaner that was broken. The handle was broken and couldn’t detach, and it couldn’t fit in the original package! We tried everything and the Amazon warehouse wouldn’t help (said they didn’t have a box big enough), Amazon customer support didn’t help (just asked us to put in the original package…which we couldn’t do), and even a vacuum store didn’t help (they just said we were out of luck).
We took it here hoping they could give us a box big enough to fit the handle in, and an employee, Johnny, went WAY above and beyond!! He actually took out a screwdriver and took apart the whole vacuum to help us remove the handle and fit it in the original box. He was awesome - I hope he gets a raise because this is the level of customer service you rarely see nowadays. We’ll be coming back here whenever we need to send anything in the future!”
“Walked in to post my Amazon return. There were other customers in the store but the staff were efficient. Unlike other UPS stores, the staff here are pretty friendly, especially the lady with the short hair whom I didn’t catch her name. I was in and out in under 2 mins!”
“Quick self service. I do like dropping all my Amazon return items here, you get your money return way faster through drop offs like this instead of drop offs at local stores.”
“Its been 7 years since my first 2-star review for this store. I gave 2-stars because they actually charged me for a strip of tape to close a box. Out of 3 UPS stores I visited, this was the only store that charged. Granted it was only $1.00 I think, but come on... charging for a strip of tape?
Anyway, Im updating my review because I've been here many dozens of times throughout the years and speed is greater than being charged for tape. 99% of the time I'm in and out in under a couple of minutes when dropping off an Amazon return. Only time there may be a wait is if there is a line, but it moves quickly enough.
I still say shame on you for charging me for a strip of tape, but at this point I think you've earned 3 additional stars.”
“I came here last week to pack and ship my mother's four favorite paintings back to her hometown in Canada. She had recently passed away and the airport in Sudbury, Ontario was going to take them as a donation and put them on display. The gentleman working there was so nice and helpful. The items were packed so safely and arrived in less than a week. I am so very thankful for the excellent service he provided and I highly recommend this business ☺️”
“This is my first time and the staff helped me at all times. To my doubts(questions), until I make sure of the address. Very grateful for your attention. He made me feel trustworthy. They recommend having smaller packaging that protects the product. I still give them 5 stars.”
9AM - 7:30PM
425 S Semoran Blvd Suite A, Orlando“I’ve been using this company to ship to Colombia for a few years now and have never had any issues. They always clear about policy and there’s fast communication about status of shipment. I would recommend this company.”
“11/10/2024 I went to meet a friend to have a document notarized. When I entered the USP store, I was greeted with a warm smile by Sarah and a well organized and clean place. Sarah showed confidence in communication and product knowledge of what the USP store has to offer. I enjoyed our conversation about Star Wars movies while I waited for my friend to arrive. When my friend arrived, Sarah was very helpful to her as she notarized the document. Thank you for your excellent customer support.”
“I am convinced the people who work here are angels walking among us, because every time I come here they are always dealing with challenging customers that they have to assist (sometimes with the most basic tasks)... which they do so in the most professional manner. Sometimes when someone is being extra and I feel myself losing my patience I ask myself what would my local UPS workers do?”
“Excellent Service at Pak Mail!
I had a fantastic experience with Pak Mail. Their customer service is top-notch, and they went above and beyond to ensure my shipping needs were met. The staff was friendly, knowledgeable, and very efficient in handling my package. They helped me choose the best shipping option, packed everything securely, and even provided tracking information right away.
I truly appreciate their attention to detail and the care they put into every step of the process. I highly recommend Pak Mail for anyone needing reliable and hassle-free shipping services. I’ll definitely be returning for all my future shipping needs!”
“Excellent customer service. This is my second time in a week to call attention to excellent customer service from this location. I don’t do this often at all but I’m very impressed. The people are extremely helpful & friendly. They are quick but I never rushed.”
“I've found that typically, if I go into a store of this nature with an open mind and just committed to the process of waiting to be served and having my package sent off or a copy made.. things go smoothly. Being in a hurry just causes undue stress and worry. Seemed like the lady working g thus afternoon handled the 5 person que to the register with precision. Took maybe 8 min for my turn.. bada Bing .. I was outta there”
“Needed to send a package to Venezuela, asap, contacted OlaExpress, Aileen Rodrigues provided excellent and prompt communications, and assertiveness on how it will be deliver, which gave me complete confidence that the package would be handled with care and delivery on time. I highly recommend this company for any of your deliveries needs, Thank you so much.”
“Articulate quick courteous questions & info given & package was on its way. In other words the staff are great and care about you and doing an exceptional job.”
“I recently went to notarize a document and have it printed. The staff was very friendly, there was no waiting time, and their prices were reasonable. I would definitely use their services again in the future.”
“I’ve been dropping off my weekly small business packages here for several months now to be mailed off to customers and have never had an issue with a package being mishandled, lost, or damaged. They’re always friendly and polite with me as well. Definitely my go-to mailing center!”