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August 2024 by MacKenzie Clark
Europa Auto provides top-notch service to both vehicles and customers at incredibly fair pricing. The manager and technicians are incredibly knowledgeable and experienced. I've had some issues over the last several months with my BMW X5 and they went above and beyond in terms of diagnosis, service, and communication with me. I highly recommend!
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May 2024 by honeylovexo
Not being able to give a rough estimate for a job over the phone is ridiculous. And Chris was rude as well. Before I tow my car there, I’d like to know ball park in worst case scenario are we looking at $1,000, $5,000, $10,000. Why would I go through the trouble of towing my car for a repair I can not afford. He offered no help. I called another local shop and got a rough estimate in 1 minute to help me decide what I wanted to do with my car.
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May 2024 by John Schatz
We have been taking our vehicles to Arnt and Chris for years now. They are honest and provide fantastic service. Recently took a vehicle to them that my father gave to me for a tune-up and she sounded better than ever when I drove her home.
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March 2024 by Susan
I took my newly acquired used Mercedes-Benz SLK to be inspected at Europa because I just bought it and wanted to make sure there was no issues. If there was, I could return it within five days and receive my money back. They set up my appointment day after my call. After finding that everything was good they completed the B service so I would not have come back. This is my second time using Europa. They had taken care of another Mercedes I had years ago so there was no hesitation about having them check out my new one. I had multiple questions about my new car and Chris was generous with time and answered most of my questions. I would highly recommend them and I will be having all my work done by them as needed.
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March 2024 by Lisa Riddley
Very upfront and honest. I would recommend them to family and friends.
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January 2024 by Thomas Gross
Europa Auto is the best place to service your car. They are honest and trustworthy. I took my G Wagon to Arnt for a second opinion. Another place gave me an estimate for $5k to fix a laundry list of items. Arnt fixed my car for $600 and the issues the other place listed weren’t issues at all.Chris who runs the first desk is super nice and helpful. I highly recommend this place.
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October 2023 by brian griffiths
Extremely knowledgeable and reasonable prices. They discuss and explain repairs needed immediately and ones that can be put off and done in the future. My old Range Rover drives better than ever after coming here.
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September 2023 by Gryphon DX
Fast repairs at a decent price.
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September 2023 by Todd Robinson
Solid team, work performed on time and on budget. Repeat customer.
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March 2023 by Sona
I took my car in (3/7/2023) due to engine light on (charcoal canister issue). Was told by Chris that the purge valve was bad and needed replacing and after replacement, the car would be tested again to make sure there is nothing else and no other fault codes remain. Same day (3/7/23) Chris called me and said my car was done and it was ready for pick up.When I arrived to pick up my car, I asked if my car was tested after new valve was replaced to make sure that's all it was and he said NO bc they're sure it was the valve. "Valve was tested and it is trash". I pay them $400.61 ($111 for the valve, $349 for labor and shop supplies) and turn my car on and start to drive, engine light still on. Shop was closed and gone for the day.Went back 3/8/23 next day - got a call stating they "messed up" "Tech mistakenly replaced the valve when the whole canister needed replacing. Tech is not sure how he missed that" They wanted to charge me $616 for canister, except OEM pricing is $482. ($134 more than what the part costs - btw they get that price for $390)They lie/overcharge on parts. $616 for canister vs actual $482. $111 for purge valve vs actual cost of $65 Lied and said valve was bad and then said it is actually good. Instead of saying "hey we messed up therefore we will take care of this for free" they wanted to scam me out of more money and still have the same incompetent tech work on my car. No thank you!Owner just stood there embarrassed that a woman knew more than they did. Stay away from this place or at least do your homework before you take their word as facts.Do NOT recommend!!
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March 2023 by Sona KT
Lied about what was wrong with my car. After replacing the "bad" part, stated oops tech replaced wrong part, even though they told me they're were sure that valve was indeed 100% bad. They overcharge on parts. OEM pricing for: charcoal canister =$482 purge valve =$65 Europa pricing: charcoal canister =$616 purge valve =$111 Incompetent tech working on cars. Do NOT recommend.
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March 2023 by S K.
I took my car in (3/7/2023) due to engine light on (charcoal canister issue). Was told by Chris that the purge valve was bad and needed replacing and after replacement, the car would be tested again to make sure there is nothing else and no other fault codes remain. Same day (3/7/23) Chris called me and said my car was done and it was ready for pick up.When I arrived to pick up my car, I asked if my car was tested after new valve was replaced to make sure that's all it was and he said NO bc they're sure it was the valve. "Valve was tested and it is trash". I pay them $400.61 ($111 for the valve, $349 for labor and shop supplies) and turn my car on and start to drive, engine light still on. Shop was closed and gone for the day. Went back 3/8/23 next day - got a call stating they "messed up" "Tech mistakenly replaced the valve when the whole canister needed replacing. Tech is not sure how he missed that" They wanted to charge me $616 for canister, except OEM pricing is $482. ($134 more than what the part costs - btw they get that price for $390)They lie/overcharge on parts. $616 for canister vs actual $482. $111 for purge valve vs actual cost of $65 Lied and said valve was bad and then said it is actually good. Instead of saying "hey we messed up therefore we will take care of this for free" they wanted to scam me out of more money and still have the same incompetent tech work on my car. No thank you!Owner just stood there embarrassed that a woman knew more than they did. Stay away from this place or at least do your homework before you take their word as facts. Do NOT recommend!!
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September 2022 by Maximilian Neidhardt
Knowledgeable and could fix things when others couldn’t with good prices
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September 2022 by Samuel C
I’d like to advise that Chris is awesome he has fixed my older bmw years ago and one of Audi’s and now another BMW 5 that I own he was very helpful the repair was a large ticket amount so he allowed me the time I needed to clear some checks and was not once pushy I recommend Europa highly, my car is running like new and they cleaned the inside for me as well so thx Chris is you see this message.. Sam white 528
I love what you have done to my car it’s perfect now
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September 2022 by carlton small
Finally found a true classic car lovers to look at my 82 300 sd
