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April 2024 by Gregory Dunphy
Easy to locate
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April 2024 by IplayGames
God forbid they have to actually work…workers especially David are rude, grouchy and lazy.
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April 2024 by William Edwards
Simple easy package drop-off ?
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March 2024 by Emey Jordan
Staff is always so helpful and nice (:
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March 2024 by S C
Every single person at this location has been extremely kind and helpful until today. I have sent and received hundreds of packages without issue or extra charge using the FREE priority mail simple envelope that remains out/available 24/7 I assumed that since I was putting PAID labels on them it covered the shipping cost and have never had anyone tell me otherwise. Well apparently I made a mistake NOT knowing this and attempting to package something in person today that prompted the gentleman, who I was not talking to/looking at/trying to give ANYTHING to, yell at me across the entire room MAM YOU CANNOT USE THAT I CANNOT ACCEPT THAT FROM YOU in the most insanely rude tone of voice I have ever heard in my life, when I reiterated oh I didn’t know that I’ve used them before, he continued to LOUDLY yell across the room I GET THAT BUT YOU CANT USE THAT with zero indication of what I should even do instead. I would’ve GLADLY PAID MONEY for another package to send it in, but now instead I will be using ANY other location aside from this one to mail and/or receive everything. He could’ve easily asked me to walk up to the counter as no one was in line and nicely told me hey I’m not sure if you knew but you can’t mail that in that package, but I guess that would be too easy and embarrassing people for something they don’t know is more exciting.
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January 2024 by Kathleen Brown
Waiting for a package and checked my phone only to see it was not delivered. I heard no doorbell or no LOUD knocking at the door. I won’t be scheduling redelivery obviously.
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December 2023 by Jesse S.
Mail is always messed up. 2 day air is never 2 day air! Some carriers are rude. You can get your mail out of your box while the carrier is slow and you are in a hurry as long as you have your ID.
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November 2023 by Courtney McCauley
Wish I could give them 0 stars. So rude and defensive when I was just trying to drop off packages. I stayed I wanted to just take my business elsewhere, and I had to ask the clerk multiple times to give me my packages back that he was holding on his side of the counter. As I was walking out the 2 clerks were talking rudely at me about how my packages are gonna get “sent right back” if I take them to UPS. I said “they’re my items, y’all don’t need to worry about it”. I haven’t experience awful disgusting customer service like that in a LONG time. I will never be back. Saturday 10/28/23.
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October 2023 by Korin Whiteley
I am happy to see that the new management is starting to clean this branch up. They are cleaning up the lot and making it look more functional and maintained. Love the Breast Cancer Awareness decor also!
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October 2023 by Christine Lance
I send out a large quarterly newsletter mailing and the staff are always helpful to me. It's convenient to my place of business and if there is a line it always moves swiftly.
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October 2023 by Mechelle H.
I was greeted by the PostMaster as I came in. The atmosphere was happy. Conversations were happening. Questions were being answered. Plus it was clean.
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August 2023 by Kenneth E Robertson Jr.
Great attitude & atmosphere. Also very quick.
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July 2023 by Amanda L.
horrible service and dont deliver heavy items and gives damaged packages. the pll r total rtdars
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June 2023 by Shelby Day
never in my life have i had a worst experience with a post office. i had to go to this post office instead of my regular one to get a mail key for a new address and not only have none of my phone calls been answered (i have called 10+ times multiple times a day, at different times of the day, sometimes back to back) and its not the wrong number!!!!!! its the one that starts with a voice recording saying "Lynn Haven Post Office" so i know its the right one!!!! but on top of that, when i went in to fill out the form for my mail key and had to bring a paper copy of my lease, where the apartment number was WRITTEN DOWN in BIG NUMBERS, the employee wrote down the WRONG NUMBER after repeating back to me the correct number. I understand that accidents can happen, but to have multiple instances where carelessness or lack of attention has caused so much wasted time i cant deal with it anymore. if you have any choice, do not go here. the only forgivable quality of this location is that ONE of the employees. ONE. of them. is nice and jovial. every single other one is abrasive and inattentive. I understand not wanting to do your job. i understand that it can be a difficult job. but when you are actively making the job harder for yourself by being careless and aggressive to your patrons, i have no sympathy for you.
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June 2023 by Alexxa Valdovinos
I wish I could leave this place negative stars. They are TERRIBLE. I never had issues with mail until I moved here. They lose and damage packages, or just outright don’t deliver them. Each time I get a note saying “Undeliverable”. I have a parcel box and if the package is too big for it, UPS and FedEx always leaves it at my door. USPS is the only company I have issues with. Not only do they refuse to deliver the package, saying it’s undeliverable, but they don’t even return it to sender. Idk what happens to the packages from there but I can’t get a refund when they don’t send the package back where it shipped from. I never get an answer on the phone and when I call the 800 number, I’m told that if I didn’t purchase insurance, USPS isn’t responsible for lost or damaged packages. One of the MANY times they’ve cost me money is when they ruined an $80 pack of my child’s school photos. That said in huge red letters on both sides of the package “PHOTOS - DO NOT BEND”. The carrier shoved it into the mailbox and ruined them, and USPS refused to replace them. So sick of this place.
