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March 2024 by Elizabeth Donley
Great store with great products. But the best part of it is their team members. David P and David R do their job with happiness. They are all about customer service and caring to provide the best possible experience. And then, the Manager Dan, he went out of his way to share the best products for our needs and how to use them. This place is amazing! Thank you!!
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March 2024 by Allen
Dan the store manager and his staff were amazing. They were professional, courteous, and extremely helpful. It is truly a pleasure to shop there.
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March 2024 by Sonjavb88
They have a great selection but the staff needs to be retrained. There was probably only one or two people that was helpful carrying the stuff to the car ( males don't remember their name). What I observed was that many people were requesting help and not receiving it. There was not a shortage of staff but they were carrying on personal conversations. I explained what I was looking for and the female associate kept insisting her preference. I understand recommendations but at the point I advise I do not agree, you don't continue to push your preference. I wouldn't visit this location again because customer service was not good, except the two gentleman that helped load into the car. I came in at 4pm and the associate was not interested in helping because she kept insisting she gets off at 5. She eventually helped us but again, would not visit this location again.
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March 2024 by charlotte johnson
Lots of options and helpful staff. Terrika our designer was very helpful and knowledgeable ❤️
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February 2024 by Fenol Dera
Jasmine and Michelle were absolutely amazing! If you are looking for swift service and knowledgeable insight on latest products they are your best options! I will always go to this location because of them.
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February 2024 by Sandra Stewart
Only have 6 mil instead of 12 mil flooring
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February 2024 by stephen kenna
Could not find what i was looking for
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February 2024 by Debby Romero
The cashier was very helpful and nice I will definitely come back here
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February 2024 by Angela Stice
Jasmine at the Wesley Chapel Floor & Decor, saved my flooring project! There were many things that went wrong from an Orlando location & the delivery company. Jasmine worked relentlessly to make sure I was happy. I got the product that I wanted & it was delivered in a timely fashion! If it wasn’t for Jasmine I would’ve taken my money and bought products from another store! I highly recommend the Wesley Chapel floor and Decor!!! Customer service ⭐️⭐️⭐️⭐️⭐️
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February 2024 by Joe Harris
Great selection and excellent service. Designer services really helps with design and color pallette for your project. One thing they need to work on is inventory control. Wanted to give a big shout out to Vicky Gallego at Lutz store for going above and beyond in helping me with my project.
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January 2024 by Charles Milner
Vicky Gallego Design supervisor is a very good designer. She is very smart, creative and easy to work with. My project turned out amazing.
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January 2024 by Mark DeNinno
They have the slowest person working the register, a light on the other checkout and no one to be found. 2-3 employees walking back and forth oblivious to the increasing line of customers. Was going to spend a couple thousand. Not any more.
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January 2024 by Marcia Groom
Very helpful employees at the Wesley Chapel, FL location.
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December 2023 by Muhannad A.
best place to shop for tile and much more project ask for Vicky she is a designer and will make your shopping very int and easy she has a great ideas and great vision
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December 2023 by Cindy S
No photos to share.and that does not change my mind about everyone being nice .
