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“Carlos was amazing!! He was personable, he was patient, he was knowledgeable and very confident about the information he was giving me. I expressed to him that I felt really hopeless when I called, but I definitely feel more confident now and like I can move on from my auto loan. Carlos is definitely an asset to your team and I’m soo happy that he was the one on the other end of my call.”
9AM - 5PM
17679 N Dale Mabry Hwy, Lutz
Credit Unions
“Johanna O has been amazing over the years, anything I added or adjusted with cards etc I make sure I see her. Amazing employee and stay with the bank bc of her great customer service!”
“I always receive exceptional service at Midflorida in Land O Lakes. They go out of their way to treat customers like they are the only person in their building and if someone does not know the answer, they will find an employee who can help me. I have been their customer for over 10 years and so glad I am.”
“We love this branch! The employees are outstanding and the services offered have been excellent. They are busy because its a popular, convenient location. When NFCU extended membr eligibility that allowed more folks the opportunity to enjoy outstanding service from NFCU! NFCU financed our vehicle back in 1980 when no other bank or CU wouldn't. Rates were high in early 80's and we were very low rank AF servicemembers. USAA wasn't open to enlisted at that time, so NFCU became our main bank. We are so grateful! Once a member, you never leave them...they won't leave you.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Kelli Howard was a superstar today. She helped me with a credit card dispute with Amazon and even became my spokesperson when she saw I was getting the run around. She is kind, knowledgeable, personable and extremely caring. This problem could not be solved without her. She is a true reflection of the term customer service. I cannot thank her enough.”