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October 2024 by Sergei Barmichev
Flor helped with the things I couldn’t do myself. Great bank! Thank you!
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September 2024 by Brian M
The ATM is never working at this chase bank and only 1 employee is ever on duty
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August 2024 by Michelle McLain
Always kind and helpful people working here. I’ve had many transactions over the last year or so, depositing, withdrawing, opening new accounts, having forms notarized without an appointment, etc. I’ve had nothing but positive experiences here.
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July 2024 by Maria Compton
Worst customer service ever. Never have enough help. One person on a Monday at the counter. Not to mention it being a holiday week.
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April 2024 by Ro “RB” Be
Flor provided the best banking experience in weeks of managing estate busuness. Fastvefficient and branch quantities across the usa help people a lot.
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March 2024 by Denice McClure
I have had my Business Account for Florida Power Yoga at This Chase branch for 11 years. It has the most helpful associates. I particularly love working with Diane the manager. She never just lets people sit in the lobby waiting for help. She talks with them and gets them quickly connected with a teammate.
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January 2024 by Corey Griffore
Rafi Khalil is phenomenal. I went in to open a few accounts and I’ve never interacted with someone that is as professional and amiable as Rafi.
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November 2023 by Tom S.
Rafi was quick and easy
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November 2023 by Matt X
Rafi quick professional and easy to work with
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November 2023 by Wai Bowman
Great service and products
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November 2023 by Lewis Pegues
Inconsistent customer service, policies consistently change, not customer focused. They appear to be more focused on their commercial business.
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November 2023 by Em Bien Hoa BL Nguyen
Super super bad customer service. Cashier (man) not friendly at all. No “hello”; No “Smile”. Couple months ago, I was turned down because they were too busy to help me. Said that I need an appointment. I asked can I have an appointment on next Monday? She said “No, it already fully booked”, she answered without looking to appointment book or dashboard.
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November 2023 by Carmen Herrero
I went to get money out of the ATM. And the money did not come out of the atm I looked in my app and chase took my money out of my account. I left the car parked in front of the ATM went inside the branch and told them. They told me to pull my car out of from the atm parked. I did went inside they made a claim and they told me that within two days they would give me my refund. Now they are saying 12 days from today. They are quick to take your money but slow as hell to give it back.
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April 2023 by Richard S.
Rafi quick professional and easy to work with
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March 2023 by Lori Bessette
The Chase app is always down, the atm is always down, and now my account isn't reflecting the correct amount. I went there to speak with someone 2 days ago and there was a paper on the door saying closed indefinitely?Nice people work there but banking is very inconvenient and I can't speak to anyone for another 2 days!
