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June 2024 by Horace Givens Jr
Excellent customer service and quality products
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April 2024 by A N
Great quality for an outlet. A+ customer service. Solid selection. Only removing one star because every time I have them order my size they always deliver the wrong one. Past 3 times it's happened, customer support has been able to fix the issue, but it's annoying having it happen so many times.
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March 2024 by Lina Meinel
Great customer service, high quality with elegant designs, and reasonable prices.Highly recommend to career women.
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February 2024 by Adam R
Brooks Brothers shipped me the wrong items. I tried to return them and they're charging me for their mess up. When they mess up it should be free returns. They have gone downhill.
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December 2023 by Justin W
Charlotte was top notch. From her greeting, to giving me space to shop, and good conversation - it was a great experience. Looking forward to being back just to sat, “hi”..
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December 2023 by Kirtikumar Pandya
Great staff! Great choices ! Just wonderful experience! Love Brooks Brothers!
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August 2023 by Erric Beasley
Great service
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August 2023 by Klaus Wissler
Great men's outfitter, great quality, competent, friendly advice. “Man” really enjoys shopping there. Not cheap but really worth the price. Unfortunately, you won't find anything like that in Germany these days.
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August 2023 by Jacob English
Nice store, friendly staff!!
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July 2023 by Ammar Kurdi
This is a really bad company when you want to buy something from there they are all good to you and when you want to do the refund they start play with you I'm try to do the refund in 4 month ago every employer in the Customer service say something different and in the end they will tell you oh sorry the The policy it said only 30 day , They sent me a shipment number and it was wrong And I call again they said oh sorry it was mistakes From the company and we will Send you another new shipment number so it's taken like about 3 months and after that, when I send the suit. They don't wanna send me the refund. Please, nobody buy from this company because they have a really bad service. After you buy the stuff from them, they just care to make money. They have a bad employer bad customer service , Shame on you guys I wish I can talk with somebod Who's can help in this company And I will suit this company and call the parrot pure business on them, this is really bad , play with the Customer like this shim on you
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June 2023 by mark antonio rodriguez
Super polite and helpful. The ladies there are great.
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April 2023 by Arch G
Jacob was extremely helpful and friendly! Made my wedding suit buying experience extremely straightforward and calm. 10/10
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April 2023 by Samantha Martinez
Thank you Jacob for the great buying experience!!!
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January 2023 by Nina Awad Becklund
Had a nice selection of clothing. Product quality was nice.
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December 2022 by Alexis Rodríguez
Today’s shout out goes to Maria, the store manager!!! Thank you for the personalized service you gave me and my family. I felt how proud you feel to work for Brooks Brothers and how you know about the quality of the clothing pieces. We enjoyed so much chatting with you and the time spent selecting our combinations. Yesterday’s shopping was a pleasure and my polos are amazing!!!
