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November 2023 by Michael
Cindy did a great job helping us with the purchase of a new couch. She was friendly and was not overbearing which we truly valued. She was very knowledgeable about each of the couches we considered and helped us narrow down our final choices. I would highly recommend purchasing a couch or furniture from this location.
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January 2023 by Walter Pach
Nice layout
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January 2023 by Laura M
I visited this store three times trying to make a decision on furniture and a bed. Cindy was absolutely great each time and even remembered us. She answered all our questions and even gave input when asked. We changed our order multiple times before she submitted and not once did she show signs of any irritation because of that. She made the process smooth and easy. Ask for Cindy when you go to this location!During our second visit we met Sarah. She was great as well! Very helpful and knowledgeable. She was great to work with as well.
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January 2023 by Shane Kennedy
Wife and I have been looking for a new bed for a while now. We just happened to stop into the Badcock and More store in Wesley Chapel. Spoke with Sarah who was very knowledgeable and super friendly about all the bedding in the store and even online options. We were so happy with our purchase and it just got delivered today. Will be visiting this store again for anything in the future!!Forgot about the delivery crew. Very friendly and polite. quick setup and were here and gone in less than 20 minutes.
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January 2023 by Sarah Ogden
Ask for Cindy, she was nice !
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January 2023 by Pamela Nesta
Beware, I bought a $800.00 recycling for my Husband about 3 years ago and the fake leather is peeling off, all over the chair!I called them and they said they can't help me! I will never go back to Badcock again,they don't stand by their furniture .
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January 2023 by The Progress Is Nonstop
I can’t say enough good things about the staff at the Wesley Chapel badcock store. The staff is very friendly and they went above and beyond to help me pick out my new living room set. The store manager Ed and the two young ladies I think their names were Sarah and Cindy were so helpful. They made me feel at home. If you are in need of furniture, I highly recommend shopping at this location.
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January 2023 by Darvis Spears Sr
Great experience! The staff was very professional and polite. I didn't feel overwhelmed and the showroom has a beautiful setup. I'm a big stickler for restrooms wherever I take my business and the bathroom was clean and fully stocked. Sarah was very helpful and answered all my questions. The financing was easy and Sarah walked me through every step of the way. This location and company earned my business for a lifetime.
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January 2023 by Kris Coronado
This is by far the best furniture store in the area. Beautiful showroom and excellent service by Ed, Sarah, and Cindy. I highly recommend this store for your home furnishing needs.
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January 2023 by Andy Sea
We went with the intention to buy the Stanhope bedroom set. Cindy helped us with the process, she is amazing and everyone should go to her. But her manager was insolent and rude. About a year ago we bought a set from the Brandon Store, and it turned out to be the WORST piece of furniture we have ever bought, I was so disappointed I told myself I would never shop at Badcock again. Since we complained multiple times and they did absolutely nothing.But we decide to give them another chance. And we were happy with the numbers and customer service from Cindy. She was sweet, knowledgeable, respectful and patient. Once we were ready to pay, (we have a credit line we have used there before) we saw the financing options were different than before, we called the corporate office to get clarification and they had changed their financing. We told Ed, the manager that we had to recalculate our numbers as it was higher than what we wanted to pay a month. Well even before we tried to explain what we wanted to do, he brushed my husband off and told him “Good luck, Congratulations” when we mentioned RTG offers 60 months no interest. With a smirk on his face and a hand gesture asking us to just leave I was reminded why I never go to that store. He didn’t listen that we were thinking of paying mostly cash and finance the rest, he shut us up and send us on our way.We were appalled and speechless.We will close our account with them and rather pay three times more than give one more cent to this company, or set a foot in this store. I should have known better from my first experience to NOT come back.Please stay away!
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January 2022 by Ally Bird Farm
For weeks we have been waiting on a refund from a canceled order. Every time we call we get a run around. We have been hung up on by Sarah that works there and corporate office told us that they haven't heard anything about a refund when we call. I have asked repeatedly for the owner to call us an issue our refund. Hes obviously busy to take care of us. Customer Service post sale is the worst ee have ever encountered.
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January 2022 by RB
Wife and I are very happy with our living room and dining room selection! Top notch sales people and product was actually in stock! Very happy to have found this furniture store.
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January 2022 by Melanie Bennett
So glad we found out about this Badcock right down the street from our home . We went and the store manager Ed S. Was so very helpful and they have so much in the new store. We will definitely be back been in our new home for 10 months and we are still fixing up and this lace has so much .
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January 2022 by Rick Lepore
Thanks to Ed in helping us find a much needed bed set . He was very helpful and patient. We purchased a bed set and added a recliner to boot. This new location rocks.
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January 2022 by Iesha Rodriguez
I appreciate Ed and the team so much! They were flexible and worked with me to get a bedroom set that I will love for years to come!!! I can’t wait to see it in my new home. Thank you all again for the help and I would highly recommend!
