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March 2024 by Alexis Moussa
I've been a patient at this pharmacy for almost 4 years now and the pharmacist Paul and his whole team are amazing so sweet and treat you with respect and understanding. Always an amazing experience when I come here and see Paul and his team ????
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March 2024 by Jessica Cassidy
Extremely rude customer service, both in person and over the phone. Be prepared to wait 30 minutes every time you go to pick up an RX. Sometimes the pharmacy will just be closed during normal business hours and you’ll pull up to a sign on the window that says “closed - short staffed”. I only use this place because it’s the closest and thankfully I only have to go once a month but I end up angry every time I leave.
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March 2024 by Liz
My Son was discharged from Palms West and two of the prescriptions were ready and two were not. Tech told me he would transfer it to another Walgreens near me. Tech never did. I called there wanting to know what happened a rude man answered and said we can't send it call the other Walgreens to request it. Total lie he could transfer it
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February 2024 by Jeff Brown
The Walgreens Pharmacy at Crestwood and Southern is horrible.For the past three months they haven't gotten a prescription correctly, always late.After talking with "Mike" the managerI can understand why. Not a focus on the customer. Feels like they have very much lost touch that they are in a people business.
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February 2024 by Richy Rich
ERICA helped me at the pharmacy counter tonight. She took the time to look up the correct coupon I needed for my meds when she could have easily said it wasn’t her job to do it. And it wasn’t. She went above and beyond to help me, as a customer, and Walgreens is lucky to have her! All with a smile and she was polite and friendly throughout checking out my pharmacy needs! Thank you ERICA!
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January 2024 by Tyler Weith
The pharmacist here is on a POWER TRIP. Won’t fulfill any prescription because my apt is 30 mins away. I’m sorry but I work in this town and pay to rent work space in this town. How can I not get the prescription filled? Do not go here and watch out for the pharmacist who treats his workers like trash. They are all visibly afraid of this man.
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December 2023 by Matt W
Rude staff, exceptionally slow to get basic scripts filled post Urgent Care visit. Had them transfered to a different location
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October 2023 by Michael B.
I was at this Walgreens today (1700 hrs) to pick up my prescription. The line was long but I waited patiently and even allowed an elderly woman to go in front of me. After waiting nearly half an hour it was my turn. A black female, who has just entered the store, just stepped to the front of me and another White Male. I told the Black Female customer and the Black Female cashier that I had been waiting for a long time and I would appreciate being served. The customer didn't even say sorry or move over, she looked at me like I was garbage. Then the cashier told me that she didn't see me or the other White Males waiting and she is still serving the Black Female and told me to be patient. I haven't felt like this since I was a boy and people told my family we couldn't stay at the hotels in Ocean City, NJ because we are Italian. I called corporate and explained the problem I was given a case number but no way to retrieve my medications.
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April 2023 by R O
I happen tonrwallynlikenrhoanwalgrewms. The people in pharmacy as well as the other staff are great. Store well stocked
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April 2023 by Ryan Ludwig
Only use this because it's the closest to my doctor's. Absolutely worst Pharmacy I've ever been two. They never seem to have my prescription ready when I drive up, sometimes it will be 24 hours later when the prescription was placed. This seems to be a consistent issue with this particular location and don't understand why they don't have prescriptions ready after 24 hours. Definitely would stop using this location if it wasn't so close to my doctor's office. Stay away if you can
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April 2023 by Алексей Олейник
Staff of the pharmacy couldn’t tell me if I needed my item and told me to find it on amazon.
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December 2022 by Julie S
The most horrible customer service EVER. where do I start. I just over the weekend ordered 20 Christmas cards. They sent me a notification that they are ready so my husband went and picked them up. He gets home with them and there is no envelopes. I called the store and they told me oh we are out. Well why wasn't i notified? How am I suppose to mail out Christmas cards with no envelopes?? And its 5x7 so I can't just got out and buy this size regular envelope. I am definitely disputing this charge. I can't use them. Then last week I ordered a small ornament. Got a notification it was ready. Went to pick it up they cant find it. Waited with my 5year old for 35 minutes because it was already paid for. Can't find it. I get accused of being at the wrong store. I finally left. Got a phone call later oh we found it. And this same thing happened when they couldn't find my order a few months ago NEVER EVER AGAIN!! not even an apology. The worse is the no envelopes and to not even say anything!!!
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August 2022 by Cheyenne C.
I love this Walgreens location. The staff is sooo nice and helpful. I attempted to coupon for a few personal items and the cashier helped me figure it out .
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June 2022 by Bailey Averhart
The staff here is so rude. On hold until it rings and rings and rings. Had to call them 3 times to get the Information I needed…I called back and said I was on hold and another person answered and said “I’m the pharmacist here how can I help you!?” She was so short with me and absolutely rude….Then I completed my Ipledge for acutane and they were like it hasn’t gone through on our end when I know damn well I completed my questions. It was the last day of the window and a man answered we can’t help you our system is secure and we can’t fill it for you until you complete the Ipledg questions which I told him I did..he said he’d call me back when it went through. He never called me for a follow up! Absolute horrible experience. Won’t be coming back. Poor customer service and very rude.
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May 2022 by John Fendley
One of the worst Walgreens in the country. My Dr is in the hospital complex and they are next door. Their servers must be from 1990s. They NEVER have your prescription for hours after it's called in. They fight with you saying there is no prescription. Hours later when I make the drive home I get a text saying it's ready! I could right a novel here, but stay away!
