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February 2024 by Sandi Scranton
I had a choice of which Post Office to go to and decided to try this location. Yes, parking is an issue so I'm guessing the local carriers park in the same lot - BAD idea! I have back issues so have a handicapped placard and fortunately that spot was open.Both clerks were busy but pleasant as they expedited waiting on people. My clerk was very understanding as I had left my readers behind and pointed to where I needed to fill to out info. Much appreciated.I will return. Sorry others are having so much difficulty. Bad optics USPS. Answer your phone and use care in delivering packages!
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December 2023 by Pete Grahame
Piling boxes on top of wet boxes for days in the RAIN , is not funny ! I guess the note left in the mail box, going to be away for Christmas makes it even funnier! I think it's time to drug test !
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December 2023 by Cli L
Parking lot is always almost full or full of cars. I assume these are employee cars, since it has been this way for years. So you either park in the handicap spot or you just block cars and hope it isn't a customer. When I've been lucky enough to find a spot, the inside has always been empty, which leads me to believe this is an intentional behavior on the part of the employees or manager. I rather go to the Royal Palm post office, even though this location is much closer. This building and location may have served the western communities well in the past, but it has not expanded to continue to provide convenience. Time to be updated/relocated and sized for the new growth of population out west. It is very rare to find available parking and this makes me want to use the post office services even less. Part of the challenge with the postal service staying convenient and relevant in today's world is magnified in this Loxahatchee Grooves location.
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October 2023 by Marlo Needham
This was the worst experience I have ever had. Postal worker John in the Loxahatchee location was the rudest person I have ever met. He almost made me cry. He was extremely unprofessional & not helpful at all. He should be fired!!! I would never treat people that disrespectfully ever.
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October 2023 by Nelson Agosto
Great service by the postal employee. I didn’t get his name but he was very professional and nice. There was no wait in line.
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July 2023 by Taunia Ireland
Great little post office and our mail carrier is awesome!
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June 2023 by Andy Rodman
I had the pleasure of working with Dawn. She was extremely pleasant and very helpful!! She took the time to help me locate a piece of mail that was missing. She went above and beyond the call of duty. I have always had a great experience at this post office and am shocked to see so many negative comments in the reviews.
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June 2023 by Iscanyi Ramirez -Lopez
Disgusting my mail keeps getting “ lost”. I am seeing other reviews saying the same things
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December 2022 by Christine Albrecht
Saved me stress and aggravation when ordered online and the company shipped 4 packages incorrectly but was only willing to recall the items back to them which would mean I wouldn't get them till after Christmas. The post office took the time to help me get them all before the holiday. Very happy.
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April 2022 by Raider Nation
This post office has always been right on time! Quick, efficient & quaint :)
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February 2022 by Tashara Morrison
What kind of post office does not have stamped envelopes? Horrible.
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February 2022 by Toopidipoo
They said that my package was scheduled for re-delivery, however, I never received it. I cannot find a customer service employee to address the problem. I have been calling since 9 am and now it is 2:03 pm. No one answers the phone.
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August 2021 by claudio Antunes
Employees hide inside. No one helps and they do not answer the window .
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August 2021 by Kristin Orender
They shipped a package to the wrong house number..... Same street number just 10 houses over ...... I've tried for days to get a hold of someone to help me from this office, no answer. What am I suppose to tell my Coustomer?
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June 2021 by Chris Smith
I am not sure why they are even necessary. They don't answer phones the loose more pacjages then they deliver and then ignore you.
