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“The markets are rife with salespeople looking to make a sale. Past experience had made me very loathe to wade into buying physical gold. Oh yes, paper gold can be had at the click of a mouse. But I recognized I needed to start building a position in physical gold and silver. But with what firm? All the offerings seemed exactly the same; and then the trust factor….would I just get ripped off?These questions weighed on my mind.Somehow, and I don’t know how I got so lucky, but I was fortunate enough to meet Maurice DiMino at GSI Exchange.I did no buying for several months, mind you. I’d call Maurice, email him with questions. He was always the same-extremely courteous, pleasant and treated me as if I was the only customer he had. And I hadn’t bought anything!I recommend Maurice to everyone I can get to listen to me about gold investing.(It’s a tough sell, that’s why I know I’m right). I can’t say enough positive words about GSI, and Maurice in particular. He guides me through every step, calls numerous times to make sure I’ve received my order. I’ve been around awhile and I’ve never worked with such an excellent sales professional. Need I say more?Robert RathbunSaranac Lake NY”
“THANK YOU VERY MUCH! I was very thankful for Samantha and Vicki’s help today.I needed to pay my rent and came in near closing time and was met with very kind help and I was very appreciative for that. Top tier customer service at this branch today!”
“Oscar A. We are banking with this institution since the eighty's we went through the name change of the bank three times and never had any problems .keep up the good job.”
“My family has had an account with PNC since their First National Bank of Pittsburgh days in the 1860s. I've had the privilege of enjoying their banking services all of my life and have traveled quite extensively. I can say in all honesty, that aside from my family's home branch on Walnut Street in Philadelphia, the Abacoa Branch instills in me that same feeling of familiarity and friendliness. The entire staff greets me by name when I enter and are always so engaging, professional and polite. I can not recommend this Location and it's staff enough. Very well done, PNC. You've created the best Branch location in Palm Beach County.”
“I was with my buddy Bob. He had a check he wanted to deposit but did not have his account number. We pulled up to the window at the drivethrough. Bob handed over his Visa debit card and driver's license and asked the teller, Ryan, to look up his account number and put the funds there. The teller then asked if he knew that a check deposit could easily be made at the ATM. My friend was momentarily confused. Ryan said "Would you like me to show you how to use it?" A moment later we were shocked to see Ryan, the bank employee, outside waiting for us at the ATM. He gave us a complete lesson. He showed us exactly how easy it was to deposit a check this way and he clearly explained how it was actually better and more advantageous to deposit checks using this method. Wow... We were simply impressed and surprised to see this kind of initiative taken by a bank employee. And afterwards we talked about how unusual that sort of proactive customer service is.”
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“Want to give a shoutout to the banker Danny Ruiz! My family came in this week to adjust an account and although the staffing was short when we walked in, the staff was able to accommodate us and give us a later time to come back for an appointment. Danny was very professional and educational with the advice we needed for the account. He was able to keep us at ease and deal with each of our individual needs and questions. Highly recommend him, and I am grateful that we were able to see him during our visit at the bank.”