-
April 2024 by Monty K.
Everyone in the store is very concerned about doing their job but absolutely no one cares about the customer experience, was told I would need to wait at least a half an hour while the guy unloaded a truck before they could get me two bags of grass seed ,store had plenty of help anyone of them could've walked out and got the two bags or maybe help the guy unloading the truck but I'm pretty sure if you asked any of them it wasn't their job. Home Depot and Lowe's is an equal distance from my house. Just took a wrong turn today.
-
February 2024 by Mario Rodriguez
Same thing every time I go there. Went to buy to 12 fr galvanized gates picked them out could not get anyone to help outside finally go inside pay & the cashier says to me they have delivery & you can get it delivered today she says go to the customer service So I go back to the desk the guy back there was no help after much back & forth he tells me delivery is only for online orders total waste of time no one knows the procedure for deliveries, so I go outside after waiting for some time the worker on the fork lift ask if I needed help yes I do told him I needed the two 12ft gates he says to me with I smirk on his face you know I charge $100 to help yeah ok so I proceeded to wait for my friend to show up with his trailer to load the gates . He gets there we loaded up no one around the worker never came back poor customer service all the way around would not waste my time to ever go back poor attitude’s all the way around there .
-
February 2024 by Jon Wright
My two main complaints about this store are that they don't have somebody to help you with questions or finding anything, and that what they do have is pricey in comparison to other places. I've visited the store at least six times, and five of those times I left without purchasing anything.
-
February 2024 by Aaron Wells
Tractor Supply Co is not your average retail store; it's an extraordinary destination for those who find themselves needing the practical and the whimsical in one go. Imagine a place where the unusual becomes usual, where picking up a 50-pound bag of dog food and a chainsaw in the same trip isn't out of the ordinary but rather, expected. This isn't just shopping; it's an adventure into a world where the lines between necessity and whimsy blur, creating a unique shopping experience that caters to a wide range of needs, all under one roof.For dog owners, Tractor Supply Co is nothing short of canine Disneyland. The array of dog supplies is staggering, offering a great selection of toys and treats. This place is a paradise for pooches, filled with every conceivable dog delight. The store is a testament to the joy and care we share with our pets, providing a space where every dog's whim can be satisfied, and every owner's desire to pamper their pet is fulfilled.The staff at Tractor Supply Co elevate the shopping experience to another level. They are not just helpful; they are knowledgeable to an impressive degree. Their approachable demeanor and genuine eagerness to help make you feel more like a valued guest than just a customer. The warmth and assistance they provide are so remarkable, one might whimsically wonder if they're as canine at heart as the pets they cater to.When it comes to being well-stocked, Tractor Supply Co seems to operate on another level. It's as if they have access to an endless supply of dog-related items, ready for any need that might arise – from an impromptu canine birthday bash to the everyday essentials. The range of products is so comprehensive, it's almost as if there's a magical portal in the backroom leading to a dog supply utopia. If you can think of it, chances are Tractor Supply Co has it, and if they don't, it's probably not essential.My personal experiences with Tractor Supply Co have been unfailingly positive. It's as if the store operates under an unwritten "no bad day" policy. Each visit is smooth and enjoyable, marred only by the endearing challenge of convincing your dog that they don't necessarily need the giant plush bone they've inevitably set their eyes on. This place doesn't just sell products; it sells joy and satisfaction, ensuring that each visit leaves you and your dog happier than when you arrived.Tractor Supply Co is the ultimate destination for dog owners. It's more than just a place to buy dog food; it's a haven for discovery, supplies, and overwhelmingly positive experiences. This store isn't just about meeting needs; it's about creating memorable shopping adventures. The kind of place where you walk in for dog essentials and walk out contemplating the joys of horse ownership.
-
February 2024 by Arif Tasoren
A+ customer service. I had ordered a gun safe and there was a huge hiccup. The hiccup cost me a decent amount of money, I was furious. The manager Adam was very helpful and he fixed the problem, he was extremely professional and understanding while doing so. The delivery guys DJ and David were very professional and careful with the delivery. Thank you.
-
January 2024 by David Frost
Great people, Overworked, Kinda Cramped
-
October 2023 by jeannine h.
Kinney was the cashier, didn't have to wait in line, he had great customer service and friendly. Joel greeted me and asked what I was looking for, he went in the back and got a 50pound of feed for me and also three bags of bird seed and put it in my cart, that was very nice of him. After checking out he was at the register and pushed my cart out to my car and loaded everything in my car for me. I really appreciated it and love this store and everyone is so nice and helpful!
-
October 2023 by Ketz Lane
I get all my horse supplies, chick food, clothing, etc...Everyone is incredibly helpful. Prices are very reasonable.
-
October 2023 by Didiel Diaz
Be careful when buying a mower here. Bought a Cub Cadet, and from the beginning, the thing was hard to start. The Managers here will try and convince you that it just might be minor issues like fuel quality, don't trust them. They just don't want to lose the sale. Take note that you only have 30 days to return this type of item.
-
July 2023 by R O
I love tractor supply. It’s got almost all I need for my small poultry farm and house pets too as well as tools and also even gifts ans clothing
-
July 2023 by warren worley
On line they said the lawn mower I was looking at they had 3 in stick. Went to buy it and after 30 minutes and 2 employees later they couldn't fine any
-
July 2023 by Christine Graves
Shout out to Dianna! We came in looking for lawnmower blades they showed in stock, it was determined the inventory was wrong. She offered to call the Riviera location.She had them put eyes on the blades, and keep them at the service desk so that we can go pick them up. This kind of customer service is not common nowadays. Her thoughtfulness and extra time she took was extremely appreciated. ❤️Great customer service from Dianna!
-
July 2023 by T
I love each and every experience that I have at this Tractor Supply. The people are friendly. They’re usually well stocked up with all sorts of items. I never have a problem shopping here. Their hay selection is meh but if that’s the worst, I can totally accept that. Keep up the good work!
-
July 2023 by Zsuzsi D
Update: the following morning, after a phone call to the store itself I found out that someone hit the wrong button in their system which triggered the update in shipping. Still caused a sleepless night and worrying what had happened, where was it delivered to. Whoever did the mistake should have rectified it in my opinion and not wait for me to make several phone calls. The ordered was eventually delivered the July 7th in the afternoon in not the most pristine condition. Apparently it was just received and needed to be put together, then why does it look as if it has been sitting prolonged out in the rain? The user manual was so crinkled and rusted around the nails that you cannot even read what machinery is this belonging to and I would be ashamed to provide such a piece of paper after a few thousand dollars order. The right hand side handle grip damaged and broken. Modified my one star rating to a two star one because I received the order and… that’s it. I received the order. Had the item come in pristine condition as a brand new item should be with manual more than just “readable” I would increase to a higher rating. I wish the store would take pride in what they do and the products they sell. This sure was not shipped as such.Original:Order placed at 7:08 pm July 5th for same day delivery. At 8:00 am July 6th voicemail received from Joe, Tractor Supply regarding the $4600 order that it is being built as they just received it and shipping would be done today or tomorrow. Same day at 8:42pm email received with order out for delivery followed by another email with 8:42pm timestamp as well saying that the order has been delivered. To my dismay at 8:50 pm when I go in front of the house no signs of it, it is not there. Unless the shipping truck came with its lights entirely off and had an engine without making any noises, it has not been here. Called Tractor Supply, put in a work order and Brandon promised to have things taken care of. It is very disturbing to find out that delivery was made somewhere that is not the address provided, no proof of delivery provided and it was possibly just handed unrightfully to someone whom this does not belong to. Extremely disappointed at a very high price.
-
May 2023 by MICHELL MORALES
Love this place. You can find thing’s that no one else has at a great price. From gardening to ducklings if you’re a DIY type of person with outdoor idea’s this is the place for you. Plus associates are always ready to help and load up your vehicle with all the great thing’s you found. Have fun shopping