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“The young lady that's a manager at that store was very helpful absolutely knows her stuff. Also she's an attractive young lady thank you for all your help ?”
“Wonderful place to buy a phone! The employee and manager were very helpful and polite. Will definitely work out a good deal for you, I will only be coming back to this location!”
“Great service, super fast and ver affordable, i totally recommended this place, the tech fix my iphone in less that 20 mins and very satified with the service tha twas provided i will defenetly take my other phone to get fix in this place an recomenede to anyone i know”
“Shared the specific information about my phones and was given a fair quote to purchase them. The items were properly prepared, packaged and sent out with the UPS address slip IWM provided me. They notified me when the items arrived, when they were being assessed and again once the agreed upon money was placed in my account. Overall, simple and fair transaction!”
“Excellent service. I dropped my Galaxy S22 at the construction site and broke the screen. Dr Cell fixed the screen, changed the side buttons, cleaned the inside of the phone (speakers and charge ports). Great prices and service, very knowledgeable.”
“Best customer service we’ve had in a while!
The two stores closer to us did not have the phones we wanted in stock, so we called and confirmed this location had them.
Juan helped my husband and I upgrade our phones and was so patient! He was laid back but still professional, and made us feel like we were having a conversation with a person rather than being talked at by a robot employee only worried about the sale. He was very knowledgeable and kept us informed of all of our options and the fees included.
The store manager, Neil, was also very polite and helpful. When we went back to return our old phones he provided us with all the pricing information again, and made sure we understood everything. They are an awesome team and are very personable. Such a fantastic experience!
We will be definitely be traveling to this store for all of our phone needs in the future.”
“They were honest and did there best to repair my phone. Unfortunately I had this for five years which was beyond repair. I needed a new one, overall I would recommend them again for repairs.”
10AM - 7PM
6201 Silver Star Rd, Orlando
Mobile Phones
“The owner knew exactly what was wrong with my daughter phone. I thought it was the battery ?, so glad I didn't get one. He told us to come back in a hour and we did. Plug it up and BAM, it was fixed!! Thank you so much and we will definitely be coming back. I got your number lock ? in!!”
“I've never been to this place before and I had so many reservations. However, TJ was very helpful and welcoming. He made my entire experience worth it. I walked with just the expectations of fixing my phone and came out of there with so much more. He told me about a protection plan they offered for cellphone and made me realize that I was paying way more with my cellphone company. I immediately canceled with my cellphone provider and took the protection they offered at there store for way cheaper. He saved me $150 a year! I would recommend this location to anyone and with confidence.”
10:30AM - 7PM
1740 FL-436 #136, Winter Park
Mobile Phones
“I was in about 26 days a go and my my screen unfortunately stopped working in one spot they fixed it for free because I was in the 30 dayAnd only took like 10 minutesThis is my 3 rd time going to them because I brake my phone a lot and everytime it’s only like a 15 minute fix Time I would recommend them to any of my friends”
“Maaaan trustiest T Mobile store out here. I actually enjoy coming here — remember when cell phone stores used to feel like going to the DMV? This one is actually a vibe, not the DMV at all. Almost switched providers before visiting this store, not now! Rocking with with guys!”
9AM - 8PM
1082 FL-436, Casselberry
Mobile Phones
“I went to this store yesterday and my experiences with Luis Vera was simply AMAZING. He took care of all my requests and diligently gave me the deal I was looking for. Very kind and careful for any details in the transaction and I got the best promotions ! If you are looking the best of the best ask for the manager Luis Vera !”
“Patty was a great help at T-Mobile, answered all questions , very patient & made sure all my services were working correctly . Would definitely recommend Patty!”
“John & Francisco gave me the best deal I've ever recieved by a metro store. For having auto Pay and being a customer for over one year I got a free galaxy a15 and now I have t mobile directly with fast speeds, thank you again!!”
“I am Antonio and i just switched to t mobile one month ago in a different t mobile in NY but i was having a lot of problems with my new phone then a came to this t-mobile store asking if they can help me and it was this worker that really help me a lot with all my issues and questions his name is Juan, excellent customer service and a friendly environment also the store was really clean, thank you.”
“David Tadros is our service agent. Without a doubt, David has provided the exceptional service that I can only describe as Best in Class! He is extremely knowledgeable and experienced which has been invaluable in our somewhat complicated transfer of products. David is a PERFECT example of how any sales and service reps should handle customers.”
“I've been back several times, as I can be quite clutzy with my phone, and I've repurchased tempered glass on each visit. Not much communication has been used. When conversation has been made, it's polite and courteous. The prices are fair and competitive. The young lady that works there is quite knowledgeable and helpful.”
“Is the best customer service. I love the service they provide. I recommend to my friends to buy their phones because the service is the best.
Thank you
Victoria”
“Isaac was absolutely amazing he made sure I had all my stuff hooked up on my new phone, and it was definitely the fastest and easiest Metro I've ever been to. Keep this man at your store Metro!”
“I stopped in today because I had a few questions and concerns and Daniel was there to answer and help me with all of them. Amazing attitude awesome service just an amazing experience all together and I’m so glad I switched from Verizon to T-Mobile now. Just wanted to say thanks again for the amazing service!!!”
“ask for David. went above and beyond to get me the phone I wanted even when not in stock. best service I've ever had at a retail business in recent memory, 10/10”
10AM - 7PM
916 Lee Rd, Orlando
Mobile Phones
“We bought a phone online and went to store to get the SIM card changed. Jomar was so helpful and pleasant, going out of his way to help with the screen saver and answering questions.”
“I recently had the pleasure of visiting the Sanford AT&T store, and I must commend Michael Oat for his outstanding service. Michael helped me upgrade my phone and seamlessly added an iPad to our plan for my daughter. His patience and expertise made the process incredibly smooth. He took the time to explain all the features and made sure that we got the best deal possible. His attention to detail and customer-first attitude really made a difference. If you're looking to upgrade or need advice on new devices, Michael is your go-to! Thanks to him, my daughter and I left the store completely satisfied. Highly recommend!
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“Went in on Wednesday due to an issue with my bill amount, and Hashiel helped me out. He was professional, kind and best of all, HILARIOUS! ? He resolved my issue quickly. His customer service skills are 100% on point! Cricket, he is a keeper! Thank you Hashiel!”
“Jason is absolutely excellent.
I arrived with a non functional Sim Card, and he fixed everything immediately.
He did not treat me, like “just another customer”.
He took the time to help me with my iPhone.
10 out of 10 STARS!!!
Thank You Jason.”
“My phone was having issues and wouldn’t turn on, i was helped by a lovely girl named Vanessa who helped me through out the whole process and explained in detail every step of the way.Even helped with lowering my monthly bill.”
“Very good attention!! I went with my dad because my phone had broken and I couldn't use it for anything. Federico, the manager, helped me get a new phone and even gave me a good promotion using the phone that didn't work. He did everything very quickly and easy to understand I recommend this location 100%”
“When in on Sunday got help fast . My Apple Watch would not pear with my new 16 pro max . And Lenny was so patient with me and helped me pear it to my phone . Thank Lenny”
“Vanessa was so awesome, she answered all of my questions thoroughly and helped me quickly resolve my issues to be able to get a new phone that same day! She was very easy to talk to and made everything a breeze.”
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“I had a horrible experience at store C in Altamonte Springs but what a difference at this store. A 100% difference from the last. Christopher was exactly what one would expect from a true professional. He was attentive, informative and most of all patient. Thank you Christopher for all your help today. It was a pleasure working with you and buying our new phones with you. I would recommend anyone looking for good service to make the extra drive to this location, it’s totally worth the piece of mind.”