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“The young lady that's a manager at that store was very helpful absolutely knows her stuff. Also she's an attractive young lady thank you for all your help ?”
“The sale associated wish was amazing she helped me with everything I needed thank you Wish Im going to make sure I recommend my friends and family to this cricket and have the ask for Wish.”
10AM - 7PM
6201 Silver Star Rd, Orlando
Mobile Phones
“This place has many mobile carriers to choose from. I got an unlimited plan with Simple Mobile for only $40. They also have good deals on iPhones and Samsung phones.”
“Shared the specific information about my phones and was given a fair quote to purchase them. The items were properly prepared, packaged and sent out with the UPS address slip IWM provided me. They notified me when the items arrived, when they were being assessed and again once the agreed upon money was placed in my account. Overall, simple and fair transaction!”
“Excellent service. I dropped my Galaxy S22 at the construction site and broke the screen. Dr Cell fixed the screen, changed the side buttons, cleaned the inside of the phone (speakers and charge ports). Great prices and service, very knowledgeable.”
8:30AM - 6PM
1461 N Goldenrod Rd Suite #131, Orlando
Mobile Phones
“Total Wireless Repair not only gave me a great deal, but they also fixed my phone in 20 minutes, saving me time and money. I also got to see the whole process, which was very entertaining for me. For less money than the other shops, I walked out with a fixed phone, a new phone cover, and the best customer service experience I've had in years!!!”
“I've never been to this place before and I had so many reservations. However, TJ was very helpful and welcoming. He made my entire experience worth it. I walked with just the expectations of fixing my phone and came out of there with so much more. He told me about a protection plan they offered for cellphone and made me realize that I was paying way more with my cellphone company. I immediately canceled with my cellphone provider and took the protection they offered at there store for way cheaper. He saved me $150 a year! I would recommend this location to anyone and with confidence.”
“I was in about 26 days a go and my my screen unfortunately stopped working in one spot they fixed it for free because I was in the 30 dayAnd only took like 10 minutesThis is my 3 rd time going to them because I brake my phone a lot and everytime it’s only like a 15 minute fix Time I would recommend them to any of my friends”
“Maaaan trustiest T Mobile store out here. I actually enjoy coming here — remember when cell phone stores used to feel like going to the DMV? This one is actually a vibe, not the DMV at all. Almost switched providers before visiting this store, not now! Rocking with with guys!”
9AM - 8PM
1082 FL-436, Casselberry
Mobile Phones
“I went to this store yesterday and my experiences with Luis Vera was simply AMAZING. He took care of all my requests and diligently gave me the deal I was looking for. Very kind and careful for any details in the transaction and I got the best promotions ! If you are looking the best of the best ask for the manager Luis Vera !”
“Jana was absolutely amazing, I tried switching my daughter over from Verizon with a new phone but due to technical difficulties we were not to do it because she did not know password. Regardless she was amazing and helpful”
“Patty was a great help at T-Mobile, answered all questions , very patient & made sure all my services were working correctly . Would definitely recommend Patty!”
“John & Francisco gave me the best deal I've ever recieved by a metro store. For having auto Pay and being a customer for over one year I got a free galaxy a15 and now I have t mobile directly with fast speeds, thank you again!!”
“I am Antonio and i just switched to t mobile one month ago in a different t mobile in NY but i was having a lot of problems with my new phone then a came to this t-mobile store asking if they can help me and it was this worker that really help me a lot with all my issues and questions his name is Juan, excellent customer service and a friendly environment also the store was really clean, thank you.”
“David Tadros is our service agent. Without a doubt, David has provided the exceptional service that I can only describe as Best in Class! He is extremely knowledgeable and experienced which has been invaluable in our somewhat complicated transfer of products. David is a PERFECT example of how any sales and service reps should handle customers.”
“I've been back several times, as I can be quite clutzy with my phone, and I've repurchased tempered glass on each visit. Not much communication has been used. When conversation has been made, it's polite and courteous. The prices are fair and competitive. The young lady that works there is quite knowledgeable and helpful.”
“Is the best customer service. I love the service they provide. I recommend to my friends to buy their phones because the service is the best.
Thank you
Victoria”
“Isaac was absolutely amazing he made sure I had all my stuff hooked up on my new phone, and it was definitely the fastest and easiest Metro I've ever been to. Keep this man at your store Metro!”
“I stopped in today because I had a few questions and concerns and Daniel was there to answer and help me with all of them. Amazing attitude awesome service just an amazing experience all together and I’m so glad I switched from Verizon to T-Mobile now. Just wanted to say thanks again for the amazing service!!!”
“ask for David. went above and beyond to get me the phone I wanted even when not in stock. best service I've ever had at a retail business in recent memory, 10/10”
10AM - 8PM
916 Lee Rd, Orlando
Mobile Phones
“The representative who assisted me was very kind and professional, the service was very fast, I was able to resolve what I needed, thank you very much and congratulations to him!”
“I want to shout out Stephen Sanchez. He was so professional & saved the day for me. My phone stopped charging and was almost dead. I needed to access it for work and was leaving the next day on business. He understood my urgent needs and got me set up with a new phone and data transferred with less than 5% on the old phone in record time. If you need anything he is your guy.”
“I recently had the pleasure of visiting the Sanford AT&T store, and I must commend Michael Oat for his outstanding service. Michael helped me upgrade my phone and seamlessly added an iPad to our plan for my daughter. His patience and expertise made the process incredibly smooth. He took the time to explain all the features and made sure that we got the best deal possible. His attention to detail and customer-first attitude really made a difference. If you're looking to upgrade or need advice on new devices, Michael is your go-to! Thanks to him, my daughter and I left the store completely satisfied. Highly recommend!
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“Went in on Wednesday due to an issue with my bill amount, and Hashiel helped me out. He was professional, kind and best of all, HILARIOUS! ? He resolved my issue quickly. His customer service skills are 100% on point! Cricket, he is a keeper! Thank you Hashiel!”
“Jason is absolutely excellent.
I arrived with a non functional Sim Card, and he fixed everything immediately.
He did not treat me, like “just another customer”.
He took the time to help me with my iPhone.
10 out of 10 STARS!!!
Thank You Jason.”
“Felipe has been great to us. We’ve been to this location twice in the past few weeks for separate issues on separate phones. The service was fairly priced and done very quickly. Great attention to the customer and awesome additional benefits were offered.”
“My phone was having issues and wouldn’t turn on, i was helped by a lovely girl named Vanessa who helped me through out the whole process and explained in detail every step of the way.Even helped with lowering my monthly bill.”
“Vanessa was so awesome, she answered all of my questions thoroughly and helped me quickly resolve my issues to be able to get a new phone that same day! She was very easy to talk to and made everything a breeze.”
10AM - 8PM
7101 E Colonial Dr, Azalea Park
Mobile Phones
“Thank you Roman and Amanda (in store) for helping me to regain access to my phone on the weekend outside of the customer service phone hours! ???? you guys are the best!”
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“I had a horrible experience at store C in Altamonte Springs but what a difference at this store. A 100% difference from the last. Christopher was exactly what one would expect from a true professional. He was attentive, informative and most of all patient. Thank you Christopher for all your help today. It was a pleasure working with you and buying our new phones with you. I would recommend anyone looking for good service to make the extra drive to this location, it’s totally worth the piece of mind.”