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January 2024 by Diana H.
I have shopped at Better Than New for many years and have had nothing but positive shopping experiences and interactions with the staff. The owners are hard-working, honest and fair people. The carefully chosen merchandise is "like-new" (even "better than new" in many cases), displayed nicely, a good value, clean, current and changes frequently. I can say with confidence that they have survived being in a tough business because they do a great job. I highly recommend giving Better Than New a try! Diana H.
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November 2023 by Jade L.
I'm not trying to hide my identity and when I asked show much, the man I spoke to said you'd let me know. It wasn't a problem when he showed me the minor notch in the top of the mirror by the hardware. I honestly hadn't noticed it because the mirror was heavy and no other scuffs dents or cracks were on it. I'd suggest that you have a better customer service attitude towards your customers because it really wasn't that deep. You're claiming that there was a big gotcha moment when it's on y'all that you didn't let me know how much you were pricing it for before you sold it. I had asked the man to let me know and no one did. I had to call a few times. I was never rude or hostile the way that you're being in your comment The way you communicate with customers is not cool... I'll go elsewhere in the future. Ick.
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September 2023 by Gavriella Positano
First time visiting and WOW what a treasure! This store is eclectic, classy, and filled with beautiful selections. Found a unique piece of art for our home and many other amazing things I wanted to take home… I’ll be back! Definitely worth visiting during business hours.
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July 2023 by Tracey B.
Got a superb sofa here . Brilliant price - like new . You have to keep you eye out as only now and again do you find such a winner !!! We need more stores like this around
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June 2023 by Jack Mendez
Great place, we bought a sofa and dresser. We’re very happy with our purchase. Ed and his wife were friendly and knowledgeable. Thanks ?
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April 2023 by Alex Romangano
Great Store! Good prices! You’ll find things you won’t be able to find in most places.
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December 2022 by Sara Mogie
I just visited this store for the first time and I am very happy with my purchases! They have a little bit of everything and were super helpful and friendly!
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November 2022 by Mary Massey
Awesome! Awesome! Nice, friendly people and great stuff. THE JEWELRY IS BEAUTIFUL. BEAUTIFUL. Reasonable priced.
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October 2022 by Monique Johnson
Always something great here. Furniture, paintings, jewelry. Staff is always friendly and helpful
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September 2022 by C Lo
The staff and owners are so helpful and kind. We will continue to use them in the future for both buying and consigning!
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August 2022 by Dea V
Great store with lots of used furniture options. The prices are super reasonable. They’ve always got fun new options coming in. Definitely worth checking out if you’re looking for quality used furniture in the Orlando area. They occasionally have antiques as well. Typically you’ll find higher quality pieces that are solid and will last a long time.
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August 2022 by Marilyn Lundin
Great place to browse and find really nice pieces reasonably priced. Have purchased high quality items and been very pleased with them! Go there!!
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June 2022 by RESIDENT 1
Ridiculous prices. Better off Buying New should be the name. They wanyed $400 plus for a particle board dresser from China
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May 2022 by Cheryl Bowling
We have been a customer since right after they opened for business!! Awesome owners and great selection to choose from.
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April 2022 by Yvonne GC
Nice stuff, some pricey, some great deals, like the nice writing desk we picked up. The owner was very helpful and attentive.