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August 2024 by Lora Jelks
Great customer service
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May 2024 by Johnathan Fisher
Told them what we needed done to the car and they got right to it very nice people I would go there again
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May 2024 by Woo 92
Honest.
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March 2024 by happy pinke
Great shop. They dif a rear main seal ,oil change an 2 oil sensors . Price was fair an done in a timely manner. Owner is very nice an very knowledgeable about any vehicle. 2 young men working on my suburban were top shelf an found the 2 oil sensors leaking as well an vehicle is running great. I would use them everytime I need repairs on any of out vehicles. Great place.
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March 2024 by Cristina Brandon
They saved us during our trip! They are super cool and friendly. You will forever be in our hearts.
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February 2024 by Avril Baker
Interior design somewhat rough but excellent staff and service
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January 2024 by Joel Kuhns
Great people
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January 2024 by Christian Griffis
It’s been a few months back since my situation happened. I pondered on writing a review, but finally decided to do it so others can be aware. Very sweet and kind owners. They did treat me like family. Definitely a ma-pa shop that everyone loves. I stopped in because my A/C stopped getting cold. Had I known before hand they don’t specialize in foreign cars (specifically bmw), I would not have wasted their time nor mine. The guy (mechanic) mentioned the machine he hooked to my car to diagnose the problem was not working properly so it may take a little time, which was fine, I didn’t mind the wait. He finally comes out to give me details (after about an hour and few minutes wait time) and says he couldn’t see anything wrong with it, he recommended to have some dye put in, etc., but to actually fix the problem, they couldn’t do that bc they don’t specialize in foreign cars. I was given a written piece of paper with what the mechanic thought the problems could be to use as a reference. No problem. Well then the sweet lady at the counter (owners wife) rang me up and charged me $160… but at the time I was in a full on conversation with the mechanic and her just chatting so it really just didn’t hit me that I was just charged for absolutely nothing and was never told in the beginning of any “maybe” charges that would be assessed.
It hit me when I made it back home. I made a phone call to their shop and the owners wife answered and I told her how I felt about what happened, in a nice way. She deeply apologized and she blamed herself for not informing me AHEAD of time of any assessed costs that would be associated (and with an almost broke diagnostic test to be hooked to my car). She asked if I would like a refund but I told her no, just to please ensure they are honest with everyone in the very beginning and not have them surprised after. They need to disclose these things. I didn’t blame her or anyone else but myself for this. I’m writing this for anyone going to a mechanic shop, always always get a disclosure ahead of time of all costs that MIGHT be associated before they actually do anything, and that includes diagnostic testing.
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November 2023 by irranNsevilla (katt)
We asked for a full tune up a full inspection front-to-back, so we know the prices of what is needed and instead they told us a few things that we needed to be able to drive it but they never did the full inspection like we asked. They did not even do a test drive to find out if it needed transmission work they said they put a computer up in the only error that they were getting was a CO2 sensor well if that's true then they would have found out that the transmission was about to start slipping. We get it back to they tell us it's done we. Paid $1500 we do to fill up the truck and it starts to. And then they were also supposed to fix the brakes because it was all the way to the pedal to the metal to the floor pretty much. They still couldn't get it to work right then to come to find out that the transmission is slipping and and that the wiring was bad if we would have known that we wouldn't put any money into it except just for them doing a full inspection like we asked. Who would have paid for the inspection and then said thank you and tried to sell it. And I feel bad for the owner and his wife because they have some employees that were very rude with wild customers were around. The wife and husband was spectacular they were friendly and nice and they tried to help out the best they could.
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October 2023 by Neo Blackjack thee enraged
They didn't do the inspection they said they did, They handed me the keys to my truck saying that the repairs I asked for we're done and when I took it to go get gas, the brakes they said they fixed where no fixed fully. They dint give me a full inspection as I requested until I spent over 1k dollars in repair. I have now found out the truck has a bad transmission and a engine oil leak,they dint fix all the lights until I came back with my truck smoking. I have been Significantly traumatized by the incident I will NEVER TAKE ANY Vehicle TO THIS PLACE EVER AGAIN. I ALMOST LOST MY LIFE IN multiple car fires due to bad wiring as they Now say is also a issue, witch is something I Expected to find out 1st before I dumped all the money me and my family had into it ,now it's un safe to be on the road and I have to sell it.
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September 2023 by Cajun Lee
Great service
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June 2023 by Matt Henry
Wish Rees’s was in my home town!! After my vehicle dying on I-10, my insurance company had me choose someplace to tow my vehicle on a Friday afternoon. I randomly chose Reese’s and couldn’t have made a better choice. The two police officers and the tow truck driver all said I had made a good choice before I they had even looked at the vehicle. I called and they were willing to check the car out. When I arrived, Reese met me and the crew got to work figuring out what was happening. They ordered some parts as they continued to evaluate the vehicle and got me out of there Saturday morning! I was amazed by the care they took to get things right without going overboard or overcharging me. The price was incredibly fair when other shops may have taken advantage of my situation. If you’ve got an option, choose Reese’s!
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May 2023 by Mary Pavan
They are great mechanics and honest. I was born and raised with auto mechanics my entire life. You move and that is one thing that is hard to get used to trusting another automotive person except your own family member. Guys go above and beyond to make sure you hopefully will not break down He check all your fluids in your car which and go over everything check your tire pressure everything when you're just in for an oil change. And that I greatly appreciate they take time and treat the vehicle as if it was their own maybe better than their own. Even the ladies in the reception office are so sweet.
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April 2023 by Ashley Wilbanks
Completely unprofessional, I was never able to speak to someone other than an older woman that works at the front desk who had absolutely no idea what was even going on. She told me to come in to their shop to have something fixed that they don't even work on. They're also telling me that the reason my emergency check engine light flashes sometimes and my car shutters while it's flashing is because of an airbag. She also continuously cut me off when I was trying to explain things over the phone to the point where it caused confrontation.
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February 2023 by Shawn Wanstead
Great people and honest
