The people in this office are very rude without any type of professionalism, especially the manager, they are not interested in offering good customer service, it is truly a shame to have had such a horrible experience as a customer.
October 2023
Made an appointment through the website. Had a no show by the company. Contacted the corporate number to get help. The company sent an email to the Live Oak office and we have yet to be contacted in any form to get the taxes finished.
February 2021
These people are rude! Kerry the lady that sits at the back is lazy and the lady that prepared my taxes was rude didn’t even introduce herself! I’ve been filing with them for 7 years and these is the 2nd I’ve ran into rude tax preparers. It’s different people there every year.
